Pathways for Career Development in Wastewater Treatment

Everyone in and around the water sector knows that there is a staffing and workforce shortage in treatment plants around the country, both in drinking water and wastewater. Much of the issue is due to the significant number of operators that have retired or are approaching retirement age, while replacement workers beginning careers are not entering the sector at a high enough rate.

As such, the question of how to recruit more younger workers has been a major focus of the water sector in recent years. Many of the recruitment issues are similar on the water and wastewater sides (less interest in trades and manual labor, lack of awareness that the jobs exist, competition from other industries), but wastewater has the added challenge of convincing young people to work with human waste.

However, when considering joining the wastewater treatment field or trying to recruit others, something important to look at are the opportunities for advancement and professional growth — in other words, the options for career development. Because the details and daily tasks of a wastewater operator’s job aren’t necessarily widely known, someone may incorrectly think that the opportunities for professional growth are limited.

In fact, that is not the case. Here, we take a look at some of the best ways to advance as a wastewater operator.

Advanced Certification and Licensing

Every state requires prospective wastewater treatment operators to obtain a license in order to perform the job. While the exact requirements for licensing are different across the states, typically they require the passing of a certification exam and completing continuing education courses to renew licenses at set intervals.

But in most states, there are higher levels of certification available beyond the basic license needed to become an entry-level operator. These advanced licenses are often labeled as Class II, Class III, Class IV, or perhaps even higher. To obtain a higher level license, a certain number of years of experience, continuing education credits, and passing more exams are typically required. Having high level licenses will help to open up more advanced positions and a higher pay grade.

Specialization

Another path to more responsibilities and higher wages is specializing in particular components of the wastewater treatment process. Possible specializations include industrial wastewater, laboratory analysis, environmental compliance, process control, maintenance, and biosolids management. Certifications for these specializations are often available. Getting an official specialization certification may not always be required, but is usually very helpful.

Supervisory and Management Positions

As with most jobs, there are supervisory and management roles at wastewater utilities that can be achieved with experience and competence. Progress high enough up the management ladder, and you can oversee plant operations and staff, enforce regulatory compliance, make financial decisions, build your plant’s workforce, and more.

Pursuing Higher Education

One of the reasons that water and wastewater treatment are excellent career choices is that becoming an operator does not require a college degree. But it’s also true that having degrees can open more doors for advancement in these fields. Associate’s degrees, bachelor’s degrees, or even higher level degrees in fields like environmental science, engineering, biology, chemistry, information technology, business administration, and beyond can enhance an operator’s skill sets and provide significant benefits to their utility.

Joining Professional Organizations

Being a part of professional organizations in any field is a great way to further professional development. These organizations provide consistent opportunities to network, attend conferences, access cutting edge training, join leadership and advisory committees, and possibly achieve industry recognition.

Here are some of the top national professional organizations to check in the wastewater industry:

• Water Environment Federation (WEF)
• National Rural Water Association (NRWA)
• American Water Works Association (AWWA)

You could also check out the National Onsite Wastewater Recycling Association (NOWRA) and the National Association of Wastewater Technicians (NAWT), which are focused on onsite and decentralized wastewater (septic) systems, if you live in an area where such systems are incorporated into utilities.

Many states also have state level affiliates of WEF, NRWA, AWWA, and NOWRA. If possible, being a part of both your state organizations and national organizations will maximize development opportunities. Your state may also have an organization that is independent of any of these bodies, like the Wisconsin Wastewater Operators Association.

Are we missing any organizations for wastewater operators? Or any other avenues to professional development in the wastewater industry? Send us an email at info@wateroperator.org and tell us about it!

RCAP's Drop of Knowledge: Article Roundup #6

Drop of Knowledge is a monthly digital article from Rural Community Assistance Partnership (RCAP.) The articles focus on topics like wastewater, drinking water, policy, and infrastructure in rural America. It contains how-to’s, tips, and guidance from more than 300 technical assistance providers (TAPs) across the country. Some featured articles are linked below:

• An Elementary Look at Water Pollution
• Colonias in Texas: Improving the Quality of Life One Flush At a Time
• Investigating Inflow & Infiltration
• Water and Wastewater Utility Asset Management: Vehicles
• Wastewater Maintenance: Drawdown Pump Test
• When the Going Gets Rural: Five Challenges Technical Assistance Providers Can’t Escape

Looking for something else? Find more articles and subscribe to A Drop of Knowledge.

The Potential of Artificial Intelligence in Wastewater Treatment

The need to conserve water and manage it more efficiently is perhaps now more dire than it ever has been. Among other water consumption issues: We have a record, still-growing population on the planet; accelerating levels of drought worldwide; and the artificial intelligence (AI) boom is guzzling water at a dazzling rate in order to keep data servers running.

Ironically, though, AI might just also be essential to redefining and maximizing the efficiency of our water use, along with similar emerging digital technologies like machine learning (ML), automation, and digital twins. These technologies can create “smart water” systems for industry — A concept that’s been primarily associated with drinking water, but is also starting to blossom in the wastewater sector as well.

Around two trillion gallons of treated wastewater are lost in the United States each year, which is a massive blow to US business and the environment. AI, ML, digital twins, and automation have the potential to mitigate the infrastructural inefficiencies that cause this water loss by optimizing water use, reducing the loss, and helping to build circular water management systems/economies that will emphasize reuse and minimization of use/waste across all sectors of industry.

In wastewater treatment plants specifically, these technologies can assist in understanding a system’s rate of flow, optimizing and saving energy, and providing data that is a useful tool in the decision-making process. These benefits would add up to significant cost savings in both expenditures and labor, and more importantly contribute to lessening our environmental burdens and increasing sustainability.

Wastewater Digest, which is following the expansion of AI and its sister technologies in the wastewater sector closely, says industry should implement these actions in order to reduce and optimize industrial water use:

• Assess and monitor water use with smart technology
• Invest in digital technologies like AI, ML, and digital twins
• Automate water management operations to maintain optimal performance
• Foster cultural sustainability so that everyone contributes to saving water
• Collaborate across industry to amplify results

Primary Sources and Additional Information

• Turning the tide: How automation is reshaping water use in industry
• AI is transforming the future of wastewater system management and treatment
• Wastewater, AI and aeration blower performance
• Can you trust predictive wastewater analytics?
• Exploring the intersection of data, communications & power infrastructure
• Optimizing wastewater treatment through artificial intelligence: recent advances and future prospects
• Artificial Intelligence and IoT in Wastewater Treatment
• How AI is being used in wastewater treatment plants?

Wastewater System Sustainability Practices | Recorded on November 12, 2024

In this recording of our recent live webinar "Wastewater System Sustainability Practices" viewers will discover some of the most helpful resources for wastewater system sustainability practices and learn how to use our search tools at WaterOperator.org to find additional resources and training events.

This webinar series from WaterOperator.org covers topics relevant to wastewater operators, including funding, asset management, compliance, and water quality. Certificates of attendance will be delivered upon request to live attendees but are not available for watching this replay.

Flushable Wipes: The Bane of the Wastewater Industry

In the video below, featured on Icon Water's YouTube channel, they test a "flushable" wet wipe to see how well it dissolves in water compared to toilet paper, wet wipes (not labeled flushable), and paper towels. All 4 products are spun for 30 minutes in water to display how well each of these products breaks down when you flush them. 

Flushable wipes have been the plague of the wastewater industry for years due to the problems they cause for systems. Not only can they clog pipes, damage equipment, and harm the environment, but they require increased maintenance for utilities. 

The most recent legislation regarding flushable wipes is the Wastewater Infrastructure Pollution Prevention and Environmental Safety (WIPPES) Act. This bill was passed by the U.S. House of Representatives in June 2024. This act "would require the Federal Trade Commission to create a uniform label for products that have and/or require a 'Do Not Flush' label" in order to reduce consumer confusion and help to protect wastewater systems. Additionally, Michigan recently passed a law in July 2024 that prohibits manufacturers from marketing wipes as “flushable.”

Further Reading...

• Oregon To Require Do Not Flush Labeling On Wipes | Nonwovens Industry
• These ‘flushable’ wipes shouldn’t be flushed, plumbers say | The Hill
• Hanford city warns residents against flushing non-flushable wipes | YourCentralValley.com
• WIPPES Act - Set To Create National Standard For Wipes Labeling | Nonwovens Industry
• New Michigan law bans ‘flushable’ label on most bathroom wipes | MLive

Featured Webinar Series: Improving CWA-NPDES Permit Compliance

Have you attended webinars from the Improving CWA-NPDES Permit Compliance series of technical assistance webinars put on by the EPA and the Significant Noncompliance Rate Reduction National Compliance Initiative? (Also known as the SNC NCI).

These webinars are meant for plant operators, municipal leaders, TAPs, and compliance inspectors who are working to improve surface water quality and drinking water impacts by ensuring compliance with Clean Water Act and/or National Pollution Discharge Elimination System permits. Attending live will provide you with a certificate of attendance that may be eligible for CEU credit in your state, depending on your state’s certification authority. The EPA has an archive of webinar recordings dating back to 2019, but watching these recordings does not make you eligible for a certificate of attendance or any CEU credit.

All the same, the recording archive contains information on a wealth of topics under the umbrella of CWA/NPDES permit compliance. We have put together a few recommended highlights below, but be sure to examine the whole archive as you grow your knowledge in pollutant discharge.

Recording Highlights

POTWs – What Does Your Permit Say? (Part 1)
January 22, 2024: This presentation covers how to read and understand a NPDES permit, how permittees can ensure that permit requirements are met, and a discussion of the most common reporting requirements for NPDES permits. Presented by Dan Connally, vice president of ERG Group with 22 years of experience in NPDES permit development.

POTWs – What Does Your Permit Say? (Part 2)
February 28, 2024: Part two of ‘What Does Your Permit Say?’ covers the permit requirements for pretreatment and biosolids, associated federal regulations, and both standard and special conditions for publicly owned treatment works. Presented by Dan Connally, Bob Brobst (Principal Environmental Engineer at PG Environmental), and Chuck Durham (Principal Engineer and Senior Project Manager at PG Environmental).

Fats, Oils, and Grease: What We Know After 23 Years of FOG Work
October 12, 2023: This presentation focuses on managing the impacts of FOGs on collection systems and wastewater treatment plants, as well as fees, public outreach, and enforcement for food service establishments. Presented by Byron Ross of Monitoring & Management Services, with nearly 40 years of experience in wastewater treatment.

Everything You Wanted to Know About PFAS But Were Afraid to Ask
April 12, 2023: This session examines the emerging contaminants PFAS and PFOA and discusses their uses, properties, impacts, and possible treatment methods in wastewater and drinking water. Viewers will also learn to identify the sources of these contaminants. Treatment options explored include activated carbon, ion exchange resin, reverse osmosis/nanofiltration, advanced oxidation, and biosolid removal. Presented by Jamie Hope, wastewater operator and training technician, with four decades of experience in wastewater treatment.

Small POTWs: What to Expect and How to Prepare for your NPDES Permit
June 16, 2022: This webinar explains what a small publicly owned treatment works can expect as they undertake NPDES permitting. It also features a step-by-step overview of obtaining a permit and insights on collaborating with permitting authorities. Presented by Sean Ramach, NPDES Training Coordinator for the EPA Office of Wastewater Management, Water Permits Division.

Funding Wastewater Infrastructure Projects | Recorded on July 23, 2024

In this recording of our recent live webinar "Funding Wastewater Infrastructure Projects" viewers will discover some of the most helpful wastewater funding resources and learn how to use our search tools at WaterOperator.org to find additional resources and training events. 

This webinar series from WaterOperator.org covers topics relevant to wastewater operators, including funding, asset management, compliance, and water quality. Certificates of attendance will be delivered upon request to live attendees but are not available for watching this replay. 

RCAP's Drop of Knowledge: Article Roundup #4

Drop of Knowledge is a monthly digital article from Rural Community Assistance Partnership (RCAP.) The articles focus on topics like wastewater, drinking water, policy, and infrastructure in rural America. It contains how-to’s, tips, and guidance from more than 300 technical assistance providers (TAPs) across the country. Some featured articles are linked below:

• Resolving Inflow and Infiltration Issues in a Growing Community
• The Beginner’s Guide to Geospatial Asset Management
• How Smoke Testing Can Help Your Small Wastewater Collection System
• Red Cliff Wastewater Treatment Plant Compliant Treatment Process
• Meeting the October 2024 Deadline: A Quick Guide for Water Utilities Struggling to Get Started with Lead Service Line Inventory Compliance
• What is the Most Important Business in Your Community?

Looking for something else? Find more articles and subscribe to A Drop of Knowledge.

Webinar Recording: Cybersecurity for Wastewater Operators

Watch this webinar recording to discover some of the most helpful cybersecurity resources and to learn how to use our search tools at WaterOperator.org to find additional resources and training events. This is the first webinar in our new series for wastewater operators!

The webinar answers questions such as:

• What is WaterOperator.org and how is it a useful tool for wastewater professionals?
• What are the best resources we have relating to cybersecurity in the water and wastewater sector?
• How can you find more cybersecurity resources and other similar resources on WaterOperator.org?

This free series will cover topics relevant to wastewater operators, including funding, asset management, compliance, and water quality. Upcoming events in the series include:

• Source Water Protection for Communities with Decentralized Wastewater (April 23)
• Funding Wastewater Infrastructure Projects (June 25)

Certificates of attendance for each session will be delivered upon request. Check with your certification body for acceptance criteria.

Here is the recording of the first webinar, held in February 2024. We cannot provide certificates of attendance for watching the webinar recording.

RCAP’s Onsite/ Decentralized Program

RCAP (Rural Community Assistance Partnership) has an onsite/decentralized program that provides training, technical assistance, and financial resources to assist individual homeowners, neighborhoods and entire communities that rely on inadequate septic systems for their waste disposal. 

This program is mostly funded by U.S. EPA through the Rural Treatment Works and National Priority Area 2 grants. RCAP can offer hands-on training with community members, sanitarians, and any professionals who work with onsite systems as well as technical assistance. RCAP has been participating in the Biden administration’s Closing America’s Wastewater Access Gap Community Initiative in six of the 11 pilot communities located in persistent poverty/ disadvantaged areas.

Recently, we spoke with Sarah Buck, RCAP’s Chief Programs Officer, and she provided more information on this valuable resource for anyone working with onsite/decentralized wastewater systems. 

How does this program allow RCAP to help people with onsite/decentralized systems?

There are many ways that this program can help!

• With technical assistance providers, we can help set up a responsible management entity (RME) for decentralized systems.
• We’re able to do mapping activities to map septic systems in a community.
• We can look at areas with high concentrations of septic systems that pose environmental & health risks and help them review all of their options including interconnecting them or assisting with setting up a publicly owned water treatment works or decentralized system.
• We can help find funding to fund these types of projects in disadvantaged communities.

What are the eligible areas?

• Training and technical assistance generally is for communities of 10,000 or less in all 50 states and the US Territories including on Tribal lands/for Tribal septic owners.

Is there financial assistance available?

• Most of RCAP’s regional partners participate in the USDA Decentralized and Well Revolver Fund which provides funding that well and septic owners can use for replacements or updates.

How to apply for assistance? 

• Go to RCAP’s website and fill out the “Get Assistance” Form which will go to someone at the national office. They will then send that form to a regional partner near you to set up a technical assistance consultation.
• Find your local provider on RCAP’s website and contact them directly.
• Fill out U.S. EPA’s Water Technical Assistance Request Form and be assigned a provider that way.

Who are the partners that are assisting with this program?

• RCAP & their 6 Regional Partners
  • Rural Community Assistance Corporation (RCAC) – The Western RCAP
    • Serving Alaska, Arizona, California, Colorado, Hawaii, Idaho, Nevada, New Mexico, Oregon, Utah, and Washington
  • RCAP Solutions (RSOL) – The Northeastern and Caribbean RCAP
    • Serving all six New England States, New York, New Jersey, Pennsylvania, Puerto Rico, and the U.S. Virgin Islands
  • Midwest Assistance Program (MAP) – The Midwest RCAP
    • Serving Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, North Dakota, South Dakota, and Wyoming
  • Southeast Rural Community Assistance Partnership (SERCAP) – The Southeastern RCAP
    • Serving Delaware, Florida, Georgia, Maryland, North Carolina, South Carolina, and Virginia
  • Communities Unlimited (CU) – The Southern RCAP
    • Serving Alabama, Arkansas, Louisiana, Mississippi, Oklahoma, Tennessee, and Texas
  • Great Lakes Community Action Partnership (GLCAP) – The Great Lakes RCAP
    • Serving Illinois, Indiana, Kentucky, Michigan, Ohio, West Virginia, and Wisconsin
• National Onsite Wastewater Recycling Association (NOWRA)
• WaterOperator.org
• Inter Tribal Council of Arizona (ITCA)
• Moonshot Missions (a new national EFC)

Further Resources?

• Sign up for A Drop of Knowledge and Rural Matters to receive updates on work RCAP is doing
• RCAP hosts multiple webinars a year dedicated to onsite/decentralized topics | View Archive
• New Onsite Wastewater Treatment System User Guide created in collaboration with NOWRA | View PDF
• Developing a new Septic Assessment Tool in collaboration with WaterOperator.org that will be piloted fall 2023 and will be available as a fillable PDF online