Pathways for Career Development in Wastewater Treatment

Everyone in and around the water sector knows that there is a staffing and workforce shortage in treatment plants around the country, both in drinking water and wastewater. Much of the issue is due to the significant number of operators that have retired or are approaching retirement age, while replacement workers beginning careers are not entering the sector at a high enough rate.

As such, the question of how to recruit more younger workers has been a major focus of the water sector in recent years. Many of the recruitment issues are similar on the water and wastewater sides (less interest in trades and manual labor, lack of awareness that the jobs exist, competition from other industries), but wastewater has the added challenge of convincing young people to work with human waste.

However, when considering joining the wastewater treatment field or trying to recruit others, something important to look at are the opportunities for advancement and professional growth — in other words, the options for career development. Because the details and daily tasks of a wastewater operator’s job aren’t necessarily widely known, someone may incorrectly think that the opportunities for professional growth are limited.

In fact, that is not the case. Here, we take a look at some of the best ways to advance as a wastewater operator.

Advanced Certification and Licensing

Every state requires prospective wastewater treatment operators to obtain a license in order to perform the job. While the exact requirements for licensing are different across the states, typically they require the passing of a certification exam and completing continuing education courses to renew licenses at set intervals.

But in most states, there are higher levels of certification available beyond the basic license needed to become an entry-level operator. These advanced licenses are often labeled as Class II, Class III, Class IV, or perhaps even higher. To obtain a higher level license, a certain number of years of experience, continuing education credits, and passing more exams are typically required. Having high level licenses will help to open up more advanced positions and a higher pay grade.

Specialization

Another path to more responsibilities and higher wages is specializing in particular components of the wastewater treatment process. Possible specializations include industrial wastewater, laboratory analysis, environmental compliance, process control, maintenance, and biosolids management. Certifications for these specializations are often available. Getting an official specialization certification may not always be required, but is usually very helpful.

Supervisory and Management Positions

As with most jobs, there are supervisory and management roles at wastewater utilities that can be achieved with experience and competence. Progress high enough up the management ladder, and you can oversee plant operations and staff, enforce regulatory compliance, make financial decisions, build your plant’s workforce, and more.

Pursuing Higher Education

One of the reasons that water and wastewater treatment are excellent career choices is that becoming an operator does not require a college degree. But it’s also true that having degrees can open more doors for advancement in these fields. Associate’s degrees, bachelor’s degrees, or even higher level degrees in fields like environmental science, engineering, biology, chemistry, information technology, business administration, and beyond can enhance an operator’s skill sets and provide significant benefits to their utility.

Joining Professional Organizations

Being a part of professional organizations in any field is a great way to further professional development. These organizations provide consistent opportunities to network, attend conferences, access cutting edge training, join leadership and advisory committees, and possibly achieve industry recognition.

Here are some of the top national professional organizations to check in the wastewater industry:

• Water Environment Federation (WEF)
• National Rural Water Association (NRWA)
• American Water Works Association (AWWA)

You could also check out the National Onsite Wastewater Recycling Association (NOWRA) and the National Association of Wastewater Technicians (NAWT), which are focused on onsite and decentralized wastewater (septic) systems, if you live in an area where such systems are incorporated into utilities.

Many states also have state level affiliates of WEF, NRWA, AWWA, and NOWRA. If possible, being a part of both your state organizations and national organizations will maximize development opportunities. Your state may also have an organization that is independent of any of these bodies, like the Wisconsin Wastewater Operators Association.

Are we missing any organizations for wastewater operators? Or any other avenues to professional development in the wastewater industry? Send us an email at info@wateroperator.org and tell us about it!

Featured Video: Interviewing Basics Webinar

In this week’s blog post, we’d like to feature an excellent webinar recording hosted and published by CA Water Pros with the California Water Environment Association and California-Nevada Section AWWA. The webinar introduces both incoming water professionals and those seeking new industry positions to some interview best practices that will help any operator stand out above the competition during a job hunt. The webinar is presented by Todd Novacek, Director of Operations at the Moulton Niguel Water District. Todd frequently interviews professionals for the District and started putting together popular interview questions with his favorite answers when his son received his Water Distribution II certificate.

From the video job seekers will learn how their social skills, attire, attitude, honesty, and pre-interview research can make all the difference in a first impression. Todd stresses the importance of gauging an audience and making every interview question count. You’ll learn popular questions that can likely be expected during an interview at a water district. These questions will help you start thinking of your own answers now. Remember that questions can vary with utility size, location, and job requirements. As Todd emphasizes, you should know the facility you’re applying to before the interview. Even when you feel that you’re already the best candidate for the job, practicing and preparing beforehand will demonstrate your dedication to the position.

Once an operator fulfills their certification and educational requirements, interviewing at utilities can seem like a completely different challenge that neither training workshops nor any workbook has adequately prepared them for. This one hour webinar is worth the time and will help operators start a new aspect to their professional development, interviewing.

Professional Recognition Opportunities for Water & Wastewater Operators

Water and wastewater operators in responsible charge are required to hold an operating license issued by their primacy agency equivalent to or greater than the classification of their treatment system. This certificate ensures that the operator has demonstrated the skills and knowledge necessary to operate and maintain their facility. Each primacy agency sets its own licensing requirements, ultimately targeted at safeguarding public health and the environment.

In addition to a primacy issued license, there are many operators that look to other forms of professional certification to set themselves apart from their peers. While there are a variety of ways to demonstrate excellence in the industry, many operators enjoy the format of professional certificate programs. These programs are not often recognized by primacy agencies, however they demonstrate that an operator has taken the initiative to learn more about their field and develop additional skills that can be utilized in operations, treatment, or management.

Shaun Livermore is an operations manager of the Utilities Authority for the Parch Band of Creek Indians. He recently obtained Utility Management Certification with Water University. After taking the program Shaun concluded that the certificate is a good tool to help operators make the jump into management. He notes that, “the utility management certification does give me validation that I have the knowledge to be in utility management. It is also a way to demonstrate that to others. The requirement of degrees for higher level positions at utilities is often a barrier for highly capable individuals that could more adequately perform the duties of the position. This practice will continue to change moving into the future, but affordable programs like this one and Professional Operator designation will be a way to measure the aptitude for upward mobility of developing operators. It is something that I hope to see on more job descriptions in the future.”   

Programs like these often require more training than the average operator license. Upon request, some states may allow the training to be used toward an operator's certification. If you’re interest in a professional certificate, we will review a few programs available to water operators in this blog.

Professional Operator (PO)
Provider: Association of Boards of Certification – Certification Commission for Environmental Professionals (C2EP)
About: The PO certificate was the first professional designation created for operators. To earn the PO title, operators must pass a certification exam and meet specific educational and professional experience requirements.
Certificate Options: Certificates include water treatment, distribution, collection, and wastewater treatment. Each option consists of four certification classes ranging from Class I to Class IV. The highest class reflects the highest level of job complexity and operational requirements.
Certificate Requirements: Each OP class has different certification requirements. Check them out here.
Cost: As of now, the application ranges from $145-$195 while the exam costs $67. This cost does not factor in the continuing education training that could be necessary to meet PO certification qualifications.
Re-certification: Required every 2 years.

Water University’s Utility Management Certification (UMC)
Provider: National Rural Water Association
Certificate Options: Utility Management Certification
About: The Utility Management Certification is the first professional certificate to recognize an operator’s knowledge and skills in the management of a water or wastewater utility. The certification program is designed to evaluate a participant’s education, work experience, and training.
Certificate Requirements: The certification process starts when an applicant submits their education, industry experience, and training history. Each experience is assigned a point value that must ultimately add up to 100. Once an operator confirms their 100 points, they will take a certification exam.
Cost: The program costs $250 in addition to any training necessary to meet the 100 points of experience that might not already be met.
Re-certification: Renewal is required every 3 years and costs $125. Certificate holders must complete 40 hours of additional training. After five renewals the certificate does not expire.

WQA Water Treatment Industry Professional Certification
Provider: Water Quality Association (WQA)
Certificate Options: Certificates types include water specialist, master water specialist, and water treatment representative.
About: The WQA certification is a voluntary credentialing process that can demonstrate an operator’s commitment to higher education, professional growth, and customer service.
Certificate Requirements: To achieve any WQA certified designation, the candidate must complete the appropriate course work, pass a comprehensive exam, and abide by the WQA Code of Ethics for the Water Quality Improvement Industry.
Cost: Enrollment costs $315-$815 which includes a 1-year subscription to the learning modules required for certification. The exam ranges from $145 to $320.
Re-certification: Certificates must be renewed every three years. Re-certification requires a renewal fee and to have obtained three approved credits during the certificate cycle.

There are an increasing number of professional certificate opportunities available to the water industry. These programs are growing in diversity, focus, and program format. As operators look to these programs for development, they should identify a program that will be best suited to their previous experiences and future career goals.