The Impending Workforce Shortage in the Water Sector

There's a lot to think about when it comes to threats to our drinking water systems. Climate change, aging infrastructure, and cybersecurity are hot-button, current issues that we've all heard plenty about over the past few years. While these issues continue to threaten the safety and security of our drinking water, there is another issue on the horizon that we must not lose sight of. This is, of course, the impending workforce shortage in the water sector. We have highlighted some key takeaways from Bloomberg's December 2024 article "America’s Next Water Crisis? A Lack of Experienced Workers."

"Nationwide, many of the roughly 1.7 million people employed in the water sector have hit or are nearing retirement age. In total, between 30% and 50% of the workforce will retire in the next decade and there aren’t enough younger workers in the pipeline to replace them. A Brookings Institution analysis of 2021 data found that 88% of treatment plant operators were aged 45 or older, compared with 45% nationally."

The National Rural Water Association (NRWA) has been surveying water workers to get an idea of how widespread the shortage is and they're finding that succession planning hasn't been happening as much as it needs to be across the country, but specifically in rural areas. Many rural municipalities cannot afford to hire more than one water operator and sometimes one operator is responsible for the water systems of multiple small communities. This makes it difficult to hire an apprentice or operator-in-training since the budget may not always allow for that.

Another issue is that it's not just about finding workers who can pass the necessary certification exams and requirements, the sector needs workers who have real life work experience. It is urgent that the water sector starts to recruit now so the incoming workforce has the opportunity to get hands-on training and learn from their more experienced colleagues. There are some efforts underway to try and get younger workers interested in the water industry. "The National Rural Water Association, through its state affiliates, has launched an apprenticeship program. Veolia North America, formerly known as Suez, opened Veolia Academy, its in-house training program, to the public in 2023 to help water workers pass state certification exams."

It is important to promote this field of work to younger generations who may not know that water jobs even exist. Many who work in the water sector find that they end up in the industry incidentally, and hadn't necessarily known this was a career path until they stumbled upon it. Some great things to advertise about water jobs are:

• Competitive pay rates: The 25th annual Water and Wastewater Utilities Compensation Survey showed that from 2021 to 2022, large utilities’ salaries increased 1.7% and small utilities’ salaries increased 1.9%. Medium-sized utilities’ salaries showed the most significant increase at 8.7%.
• 53% of water workers have a H.S. Diploma: This means that many water jobs don't require much formal education in order to earn a living.
• Not a traditional desk job: The jobs that need to be filled include construction style work such as repairing water mains, working in water treatment facilities, and managing wastewater.

It is crucial to increase visibility of the industry if we want to stop the workforce shortage before it becomes a bigger problem. Water is "out of sight, out of mind,” said Shannan Walton, who runs workforce development for NRWA. “Even in disasters, the heroes are the linemen because you can see them climbing the poles and they're fixing everything for the communities. Water and wastewater is invisible."