Pathways for Career Development in Wastewater Treatment

Everyone in and around the water sector knows that there is a staffing and workforce shortage in treatment plants around the country, both in drinking water and wastewater. Much of the issue is due to the significant number of operators that have retired or are approaching retirement age, while replacement workers beginning careers are not entering the sector at a high enough rate.

As such, the question of how to recruit more younger workers has been a major focus of the water sector in recent years. Many of the recruitment issues are similar on the water and wastewater sides (less interest in trades and manual labor, lack of awareness that the jobs exist, competition from other industries), but wastewater has the added challenge of convincing young people to work with human waste.

However, when considering joining the wastewater treatment field or trying to recruit others, something important to look at are the opportunities for advancement and professional growth — in other words, the options for career development. Because the details and daily tasks of a wastewater operator’s job aren’t necessarily widely known, someone may incorrectly think that the opportunities for professional growth are limited.

In fact, that is not the case. Here, we take a look at some of the best ways to advance as a wastewater operator.

Advanced Certification and Licensing

Every state requires prospective wastewater treatment operators to obtain a license in order to perform the job. While the exact requirements for licensing are different across the states, typically they require the passing of a certification exam and completing continuing education courses to renew licenses at set intervals.

But in most states, there are higher levels of certification available beyond the basic license needed to become an entry-level operator. These advanced licenses are often labeled as Class II, Class III, Class IV, or perhaps even higher. To obtain a higher level license, a certain number of years of experience, continuing education credits, and passing more exams are typically required. Having high level licenses will help to open up more advanced positions and a higher pay grade.

Specialization

Another path to more responsibilities and higher wages is specializing in particular components of the wastewater treatment process. Possible specializations include industrial wastewater, laboratory analysis, environmental compliance, process control, maintenance, and biosolids management. Certifications for these specializations are often available. Getting an official specialization certification may not always be required, but is usually very helpful.

Supervisory and Management Positions

As with most jobs, there are supervisory and management roles at wastewater utilities that can be achieved with experience and competence. Progress high enough up the management ladder, and you can oversee plant operations and staff, enforce regulatory compliance, make financial decisions, build your plant’s workforce, and more.

Pursuing Higher Education

One of the reasons that water and wastewater treatment are excellent career choices is that becoming an operator does not require a college degree. But it’s also true that having degrees can open more doors for advancement in these fields. Associate’s degrees, bachelor’s degrees, or even higher level degrees in fields like environmental science, engineering, biology, chemistry, information technology, business administration, and beyond can enhance an operator’s skill sets and provide significant benefits to their utility.

Joining Professional Organizations

Being a part of professional organizations in any field is a great way to further professional development. These organizations provide consistent opportunities to network, attend conferences, access cutting edge training, join leadership and advisory committees, and possibly achieve industry recognition.

Here are some of the top national professional organizations to check in the wastewater industry:

• Water Environment Federation (WEF)
• National Rural Water Association (NRWA)
• American Water Works Association (AWWA)

You could also check out the National Onsite Wastewater Recycling Association (NOWRA) and the National Association of Wastewater Technicians (NAWT), which are focused on onsite and decentralized wastewater (septic) systems, if you live in an area where such systems are incorporated into utilities.

Many states also have state level affiliates of WEF, NRWA, AWWA, and NOWRA. If possible, being a part of both your state organizations and national organizations will maximize development opportunities. Your state may also have an organization that is independent of any of these bodies, like the Wisconsin Wastewater Operators Association.

Are we missing any organizations for wastewater operators? Or any other avenues to professional development in the wastewater industry? Send us an email at info@wateroperator.org and tell us about it!

The Impending Workforce Shortage in the Water Sector

There's a lot to think about when it comes to threats to our drinking water systems. Climate change, aging infrastructure, and cybersecurity are hot-button, current issues that we've all heard plenty about over the past few years. While these issues continue to threaten the safety and security of our drinking water, there is another issue on the horizon that we must not lose sight of. This is, of course, the impending workforce shortage in the water sector. We have highlighted some key takeaways from Bloomberg's December 2024 article "America’s Next Water Crisis? A Lack of Experienced Workers."

"Nationwide, many of the roughly 1.7 million people employed in the water sector have hit or are nearing retirement age. In total, between 30% and 50% of the workforce will retire in the next decade and there aren’t enough younger workers in the pipeline to replace them. A Brookings Institution analysis of 2021 data found that 88% of treatment plant operators were aged 45 or older, compared with 45% nationally."

The National Rural Water Association (NRWA) has been surveying water workers to get an idea of how widespread the shortage is and they're finding that succession planning hasn't been happening as much as it needs to be across the country, but specifically in rural areas. Many rural municipalities cannot afford to hire more than one water operator and sometimes one operator is responsible for the water systems of multiple small communities. This makes it difficult to hire an apprentice or operator-in-training since the budget may not always allow for that.

Another issue is that it's not just about finding workers who can pass the necessary certification exams and requirements, the sector needs workers who have real life work experience. It is urgent that the water sector starts to recruit now so the incoming workforce has the opportunity to get hands-on training and learn from their more experienced colleagues. There are some efforts underway to try and get younger workers interested in the water industry. "The National Rural Water Association, through its state affiliates, has launched an apprenticeship program. Veolia North America, formerly known as Suez, opened Veolia Academy, its in-house training program, to the public in 2023 to help water workers pass state certification exams."

It is important to promote this field of work to younger generations who may not know that water jobs even exist. Many who work in the water sector find that they end up in the industry incidentally, and hadn't necessarily known this was a career path until they stumbled upon it. Some great things to advertise about water jobs are:

• Competitive pay rates: The 25th annual Water and Wastewater Utilities Compensation Survey showed that from 2021 to 2022, large utilities’ salaries increased 1.7% and small utilities’ salaries increased 1.9%. Medium-sized utilities’ salaries showed the most significant increase at 8.7%.
• 53% of water workers have a H.S. Diploma: This means that many water jobs don't require much formal education in order to earn a living.
• Not a traditional desk job: The jobs that need to be filled include construction style work such as repairing water mains, working in water treatment facilities, and managing wastewater.

It is crucial to increase visibility of the industry if we want to stop the workforce shortage before it becomes a bigger problem. Water is "out of sight, out of mind,” said Shannan Walton, who runs workforce development for NRWA. “Even in disasters, the heroes are the linemen because you can see them climbing the poles and they're fixing everything for the communities. Water and wastewater is invisible."