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WaterOperator.org Blog

A Case for Regionalization

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Water and wastewater services are needed in every community in order to sustain it, but some communities need more assistance in order for their water utility to thrive. Many rural areas face challenges like meeting strict regulations while still providing affordable services to users. As technology becomes more sophisticated, the need to purchase new, expensive equipment becomes unavoidable for small utilities that often do not have the funding or resources needed. This is when regionalization can really benefit utilities and their customers alike.

Regionalization helps two or more water systems to leverage and combine resources, equipment, personnel, and even physical plants. According to U.S. EPA, “the main benefit of regionalization is that it pools individual resources of two or more water systems to obtain services or facilities that one or both systems may not have been capable of obtaining by themselves.”

In the Rural Community Assistance Partnership's (RCAP's) 2021 report: Affordability and Capability Issues of Small Water and Wastewaters Systems: A Case for Regionalization of Small Systems, they feature a case study that shows a successful model for regionalization from the Greater Cincinnati Water Works (GCWW) in southwest Ohio. GCWW offers the smaller water systems in the area much assistance in the form of: lab testing services, billing services, call center operation, a source of project financing, construction management services, engineering services, and emergency help when needed. 

RCAP also released a report titled: Regionalization: RCAP’s Recommendations for Water and Wastewater Policy which contained 22 recommendations that should be integrated into policy decision-making. The research featured in this report was unveiled in a webinar that also focused on the experiences of five different states: California, Florida, Ohio, Pennsylvania, and Texas, who spoke about what they have put in place to help support the various forms of regionalization.

Further Regionalization Readings & Resources:

The Lytton Tribe Manages Government to Government Wastewater Agreements

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Editor's Note: This article was originally published in the June 2020 edition of our Tribal Utility Newsletter. You can subscribe to this newsletter or find past editions here.

In 1961 federal recognition of the Lytton Band of Pomo Indians was unlawfully terminated. While this recognition was restored in 1991, the Tribe was only granted federal recognition of a reservation in December of last year. During this time the Lytton Tribe built its success by establishing a San Pablo casino. Funds from the casino were used to purchase 500 acres of land near Windsor, California. Since then the Tribe has been working with Sonoma County to develop 147 housing units as well as a resort and winery.

Now that this ongoing development can be performed on land officially held in trust by the U.S. federal government, the Tribe is no longer subject to local land use restrictions. As such, the Lytton Tribe must assess all potential options to best meet future wastewater needs. Collaboration with their Windsor neighbors as well as an environmental assessment identified two primary options:

  • Onsite construction of a private wastewater treatment facility with management overseen by a private firm.
  • Joining the Windsor wastewater treatment plant to meet residential needs with construction of a smaller treatment plant for commercial wastewater.

Construction of a separate wastewater facility drew concerns for the town of Windsor. Effluent discharge would flow into gravel pits near the town's well field and a local watershed. Windsor residents were also concerned about potential treatment odors. If the Tribe connected to the existing treatment plant, they would benefit from the plant's existing efficiencies and reuse opportunities while leaving land available for future Tribal housing.

After accessing the capacity of the Windsor plant, the Tribe and town agreed to connect to the existing facility for a $20 million connection fee. Approximately $3.5 million of this will go toward aeration basin improvements to increase capacity for the Tribe's future development projects. Costs to connect services will be funded by the Tribe. Agreements such of these can often be tedious, however the town and the Lytton Tribe are working well to overcome disagreements, maintain transparency, and find a solution that mutually benefits both parties. The next steps in this project involve drafting a Joint Exercise of Powers Agreement over the wastewater services.

Through this work, the Lytton Tribe demonstrates how to traverse the formation of complex government to government agreements.To assist tribes with future water or wastewater system agreements and partnerships take advantage of the U.S. EPA's Water System Partnerships Handbook, the Rural Community Assistance Partnership's Resiliency Through Water and Wastewater System Partnerships, and the Water Research Foundation's Water Utility Partnerships Resource Guide and Toolbox.

Featured Video: Drought Response and Recovery in the Town of Castine, ME

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This week's featured video tells the story of how  the small town of Castine, ME headed off recent drought and infrastructure challenges - a story that may be adaptable to other small systems nationwide. This video is featured on the USEPA's Drought Response and Recovery StoryMap Project for Water Utilities (ArcGIS) and is included as a case study resource in their recently updated Drought Response and Recovery Guide for Water Utilities guide. 

Solving the Rural Water Crisis

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Every fall, Americans from all walks of life and locations drive through the countryside to enjoy the changing foliage, apple orchards and park-lands, often barely glancing at the small water or wastewater utilities along the roadsides that serve area residents. Yet if they took the effort to speak to the people who are struggling, often at great odds, to provide or clean water in these rural areas, they might begin to understand that even in this country, with all its resources and technological advances, there are many places — just around the bend — where clean water is not a given. In fact, according to this recent article, of the 5,000 drinking water systems that racked up health-based violations in 2015, more than 50 percent were systems that serve 500 people or fewer. 

The challenges of these small rural systems are many: aging infrastructure (add to this a lack of overflow capacity for wastewater systems), water quality issues, comparatively lower water operator wages, increasing man-made and natural disaster hazards such as extreme rain events, stricter health standards, a small pool of paying customers, and, always, a lack of funding. The new infrastructure bill just recently signed by the president is providing some hope for the future (it has a significant catch, though — its authorizations still require yearly appropriations installments), but for now, many communities live in a constant state of worry about their water.

On top of this, many rural communities are dealing with the political and economic pressure to sell their utilities to private companies, if they haven't already done so, a particularly tempting option in times of crisis. According to a recent special series on the rural water crisis from NPR, this "complicated mix of public and private ownership often confounds efforts to mandate improvements or levy penalties, even if customers complain of poor water quality or mismanagement."

But there is hope on the horizon. Certainly increased funding for infrastructure is part of the solution. But according to California water commissioner Maria Herrera in this recent article, more can be done. She suggests that legislation should also increase technical assistance funding and give communities an opportunity to hire consultants to develop shovel-ready projects and fund safe drinking water projects. Also on her wish list: "We need to not only fund mitigation of contaminated wells and treatment plants, but also help communities develop redundant water sources, promote consolidation of small systems to larger ones, and help them with drought contingency planning. Communities need guidance and technical assistance in order to develop solutions and participate in water planning."

In Louisiana, circuit rider Timmy Lemoine says in this article that he is "seeing a shift as small systems allow larger systems with a certified operator take over management." And at the University of Iowa, engineers are testing new wastewater treatment technologies, hoping to defray costs for aging small-town systems. In addition, organizations such as the Rural Community Assistance Partnership (RCAP) have a wealth of resources to support rural utilities and help them save money, such as this energy efficiency video. The question remains if solutions such as these will be sufficient to ensure that rural residents can count on clean water now and into the future. 

Featured Videos: RCAP's Technical Assistance Providers on What's Really Important About Their Jobs

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These brief videos introduce RCAP technical assistance providers and how they work to improve small water and wastewater systems across the country. These videos demonstrate that while every system and community experiences different challenges, the importance of building trusting relationships with stakeholders to address these challenges is a constant. 

Featured Videos: Small Communities Benefit From Shared Resources

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The Small Communities Environmental Infrastructure Group assists small Ohio communities in finding resources to help solve their infrastructure and funding problems. These two videos feature water and sewer district officials and staff discussing the benefits of participating in SCEIG regional partnerships in order to better serve their communities. 

Drinking Water and Lead Service Lines: Partnering to Protect Human Health

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Last month, the Lead Service Line Replacement Collaborative, a group that includes the AWWA, NRWA, ASDWA, NAWC, RCAP and WRF among others, hosted a panel discussion entitled "Drinking Water and Lead Service Lines:  Partnering to Protect Human Health." The focus of this discussion was how partnerships between water utilities and public health agencies are key to helping lead service pipe replacement programs really get off the ground. 

Dr. Lynn Goldman from the Milken Institute School of Public Health started off the discussion by providing historical context, pointing to precedents that allowed lead to be "managed in place" while also allowing higher lead levels in water to be acceptable practice. She explained that when EPA's first Lead and Copper standard (1992) began to improve health outcomes for water consumers, lower-level effects began to be unmasked. This phenomenon, according to Goldman, underscores the importance of enacting revisions to the Lead & Copper Rule, as well as best practices for lead sampling strategies. Goldman emphasized the importance of developing carefully crafted lead pipe removal programs so that more lead isn't released into drinking water supplies during the remediation process.

Other takeaways from the panel of speakers include the following:

  • Some communities bear disproportional consequence of lead contamination.
  • Lead poisoning can go undetected in individuals, but even low levels of lead affect the brain.
  • Action alerts vary state-by-state, but Amanda Reddy from the National Center for Healthy Housing recommends an action level of 5 ug/dL.
  • Lead-based paint is the most widespread cause of lead poisoning, but we need comprehensive solutions to address ALL hazards. 
  • There are proven & cost effective solutions. In fact, replacing lead service lines for just the children born in 2018 would protect 350,000 individuals from future lead poisoning.
  • Solutions must include diverse stakeholders including drinking water professionals, public health officials, elected officials, community leaders and concerned consumers.
  • Lead contamination resources need to be easily accessible for individuals affected by lead in their drinking supply. 
  • Simply providing bottled water is not a long-term solution.

Public Health representatives from two municipalities (Milwaukee and Cincinnati) also spoke at the forum, and offered their lessons learned:

  • Partial Lead Service Line replacement can cause more lead to be released into drinking water supplies. Full line replacement should be the desired strategy, and working with all stakeholders to pass city-wide ordinances requiring full replacement is the most effective way to do this. 
  • Developing lead protocols for emergency leaks and repairs is critical.
  • City-wide outreach and education/awareness campaigns are a must.
  • Prioritizing schools or childcare facilities for line replacement makes sense. 
  • Milwaukee used Wisconsin's Drinking Water State Revolving Funds to replace service lines at schools, Cincinnati used a HUD grant to replace service lines for low-income residents.  
  • Cincinnati formed a county-level collaborative and pooled resources, technical providers, outreach professionals. They also targeted their outreach to PTAs, Church groups, community organizations. 
  • Challenges include: switching out interior plumbing (inside private residences), missing out on targeting some childcare/schools because they are not licensed, and finding the time and resources to communicate effectively with customers. 

Finally, Cathy Bailey, from Greater Cincinnati Water Works, a system that encompasses an area with the second highest child poverty rate and second-highest number of lead lines in the country, offered her perspective. Her system has adopted a 15-year program for full service line replacement, with cost-assistance for low-income residents and cost-sharing arrangements for other property owners. Her advice for water systems? 

  • Water Utilities should lead the effort to start the conversation about lead in drinking water and service line replacement. Utilities have a  big stake in this issue. 
  • Utilities can be proactive in providing tools and education to their community. Cincinnati provides online resources such as a lead "map' and free lead testing as well as assistance to schools funded by their general operating budget.
  • Utilities can be proactive in communicating within their organization. Cincinnati Water Works has an internal dashboard to compile lead test results, health statistics and more. They then can identify homes that qualify for free P.O.U filters. 
  • Cincinnati Water Works partners with the health department to share data, understand water quality issues and help individuals and schools mediate problems. 

The panel participant's message was clear: lead service line replacement is simply the right thing to do for communities, and partnerships with health departments and water utilities are critical to that process. Want to find out more? Check out the Lead Service Line Collaborative's online roadmap/toolkit or follow #safewater on Twitter. 

Featured Videos: Onsite Wastewater Systems

According to the US Census Bureau, one in four homes in the U.S. is served by an onsite wastewater system. Our first featured video this week explores some of these onsite options and then explains in simple terms how each of these systems work in different soil conditions and what it takes to maintain them. In the end, the video shows how the cost-effectiveness of septic systems can often more than outweigh the cost of a centralized system for many smaller communities. 


Wondering how to find the funding to get these types of decentralized systems off the ground? Our second video this week explores how innovative partnerships and Clean Water State Revolving Funds can be used for exactly these kinds of projects.


Do you want to find out more about onsite wastewater options and how to pay for them? Head over to our 
resource library and pick "decentralized ww systems" as a category!