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WaterOperator.org Blog

Featured Webinar: Regionalization and the Power of Partnership

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This hour-long webinar recording from Environmental Finance Center Network discusses various regionalization models and approaches to collaboration like: Informal information sharing, sharing personnel, leveraging shared purchasing power, how to prepare your utility for knowledge or technology transfer, and Regionalization options.

This webinar discusses the process for water systems to acquire and maintain adequate technical, managerial, and financial (TMF) capacity. It provides some questions utilities can consider regarding their capability to consistently provide safe drinking water to the public and whether a partnership may be beneficial.

Technical

  • Is your infrastructure inadequate or aging? 
  • Do you have an asset management plan, and can you get the funding to follow through?
  • Is your treatment, storage, and distribution adequate?
  • Do you have a certified operator who has the technical knowledge needed to operate your utility?
  • Is your source water of poor quality or quantity?

Managerial

  • Do you have appropriate staffing and organization?
  • Do you have a history of water rates that are too low?
  • Do your decision makers have a limited understanding of financing options?
  • Does your staff have a lack of expertise in long-term water system planning?

Financial

  • Is your revenue sufficient to cover expenses now and into the future?
  • Do you have good credit worthiness?
  • Are your water rates adequate?
  • What kind of fiscal management and controls are in place?

Featured Case Studies Within this Webinar

  • Some examples of information sharing that can be implemented between small community systems.
  • Equipment sharing ideas from Great Falls & Helena, Montana, as well as Tremonton, Utah.
  • Sometimes utilities have a hard time getting needed equipment and it can be beneficial to buy consortium and work with other systems to buy chemicals and supplies in bulk like the Southern Maine Regional Water Council.
  • The Salmonella Outbreak in Alamosa, Colorado which exhibits the benefits of regionalization in action through WARN Operational Plans. The clean-up effort was estimated to take 3-4 weeks but was completed in 13 days due to the sharing of resources.
  • An example of interconnection between Aurora, South Dakota and Brookings, South Dakota when one utility was consistently violating MCL for nitrate, the nearby utility was able to split the cost of a transmission pipeline to interconnect the systems.
  • Panora & Des Moines, Iowa systems show how operational collaboration can work between a large system and small system.

A Case for Regionalization

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Water and wastewater services are needed in every community in order to sustain it, but some communities need more assistance in order for their water utility to thrive. Many rural areas face challenges like meeting strict regulations while still providing affordable services to users. As technology becomes more sophisticated, the need to purchase new, expensive equipment becomes unavoidable for small utilities that often do not have the funding or resources needed. This is when regionalization can really benefit utilities and their customers alike.

Regionalization helps two or more water systems to leverage and combine resources, equipment, personnel, and even physical plants. According to U.S. EPA, “the main benefit of regionalization is that it pools individual resources of two or more water systems to obtain services or facilities that one or both systems may not have been capable of obtaining by themselves.”

In the Rural Community Assistance Partnership's (RCAP's) 2021 report: Affordability and Capability Issues of Small Water and Wastewaters Systems: A Case for Regionalization of Small Systems, they feature a case study that shows a successful model for regionalization from the Greater Cincinnati Water Works (GCWW) in southwest Ohio. GCWW offers the smaller water systems in the area much assistance in the form of: lab testing services, billing services, call center operation, a source of project financing, construction management services, engineering services, and emergency help when needed. 

RCAP also released a report titled: Regionalization: RCAP’s Recommendations for Water and Wastewater Policy which contained 22 recommendations that should be integrated into policy decision-making. The research featured in this report was unveiled in a webinar that also focused on the experiences of five different states: California, Florida, Ohio, Pennsylvania, and Texas, who spoke about what they have put in place to help support the various forms of regionalization.

Further Regionalization Readings & Resources:

RCAP’s Free Quarterly Magazine is Focused on Rural Communities

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Rural Matters is the official magazine of the Rural Community Assistance Partnership (RCAP.) It features stories and insights that highlight the challenges and opportunities facing the rural communities that RCAP works with. Rural Matters is published quarterly in both print and digital formats and RCAP offers an archive of past issues on their website. Below are links to some of the most recent issues:


2022 | Issue 1: Let’s Talk Wastewater features topics like: loan management, the water access gap, mapping a septic system on tribal lands, developing an effective sewer board, and managing wastewater in U.S. territories.


2022 | Issue 2: Let’s Talk Drinking Water features topics like: boil water advisories and orders, COVID-19’s impact on water systems, violations and how the Agreed Order process works, options for additional water supply, and Lead and Copper Rule Revisions.


2022 | Issue 3: Let’s Talk Solid Waste features topics like: purchasing a solid waste collection vehicle, how a pandemic impacts solid waste management, a story of solid waste success in South Dakota, recycling program adaptation, and the unique challenges that come with solid waste management in the Grand Canyon.


2022 | Issue 4: Let’s Talk Regionalization features topics like: winterization tips, well ownership, a regionalization success story, fleet electrification, and multiple articles that emphasize the importance of community collaboration with water and wastewater systems.


If you’re interested in contributing feedback or advertising in Rural Matters you can contact submissions@rcap.org or you can simply subscribe to receive each issue.
 

Featured Video: Clean Water Is So Close for Tulare County's Tooleville

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Tooleville, a rural community in the San Joaquin Valley of California, lacks reliable access to safe drinking water. For over 10 years Tooleville has been working on a consolidation campaign with the neighboring city of Exeter to access clean water through a connection to their system. Like many rural towns in the area, Tooleville’s groundwater has been contaminated with nitrates, pesticides, and hexavalent chromium. Given the city’s financial limitations, meeting drinking water compliance and customer satisfaction has been precarious.

While hexavalent chromium (chromium-6) was evaluated under the third round of Unregulated Contaminant Monitoring (UCMR 3), there is currently no federal drinking water regulation. A regulation does exist for total chromium which includes all forms of chromium. The total chromium standard of 0.1 mg/L assumes that the chromium sample is composed entirely of its most toxic form, chromium-6, to safeguard against the greatest potential risk. In 2017 California withdrew the state standard of 0.01 mg/L of hexavalent chromium. Chromium-6 exposure through drinking water has been linked to cancer and skin reactions in some research studies.  

For nitrates the EPA has set both the maximum contaminant level goal (MCLG) and maximum contaminant level (MCL) at 10 mg/L. Consuming water above this level can cause methemoglobinemia in babies and other health conditions.

Though the town has met federal limits for nitrates and total chromium, its 2017 consumer confidence report indicates compliance issues with total coliform. Within the last year, the city of Exeter has agreed to evaluate the capacity of its own water treatment system to access the possibility of providing water to Tooleville. This recent progress offers hope to many residents who have pushed for consolidation. 

As negotiations move forward, two options have been identified. Exeter could use a master meter to bill monthly water use while Tooleville continues to operate its own system. Alternatively, Exeter could consolidate Tooleville’s system entirely. Regardless of the option, Exeter will require new infrastructure to make the connection possible. For now Tooleville must wait for an evaluation to be completed. Once Exeter has a better understanding of their system capacity, the final decision will be left in the hands of the Exeter City Administrator and City Council.

Solving the Rural Water Crisis

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Every fall, Americans from all walks of life and locations drive through the countryside to enjoy the changing foliage, apple orchards and park-lands, often barely glancing at the small water or wastewater utilities along the roadsides that serve area residents. Yet if they took the effort to speak to the people who are struggling, often at great odds, to provide or clean water in these rural areas, they might begin to understand that even in this country, with all its resources and technological advances, there are many places — just around the bend — where clean water is not a given. In fact, according to this recent article, of the 5,000 drinking water systems that racked up health-based violations in 2015, more than 50 percent were systems that serve 500 people or fewer. 

The challenges of these small rural systems are many: aging infrastructure (add to this a lack of overflow capacity for wastewater systems), water quality issues, comparatively lower water operator wages, increasing man-made and natural disaster hazards such as extreme rain events, stricter health standards, a small pool of paying customers, and, always, a lack of funding. The new infrastructure bill just recently signed by the president is providing some hope for the future (it has a significant catch, though — its authorizations still require yearly appropriations installments), but for now, many communities live in a constant state of worry about their water.

On top of this, many rural communities are dealing with the political and economic pressure to sell their utilities to private companies, if they haven't already done so, a particularly tempting option in times of crisis. According to a recent special series on the rural water crisis from NPR, this "complicated mix of public and private ownership often confounds efforts to mandate improvements or levy penalties, even if customers complain of poor water quality or mismanagement."

But there is hope on the horizon. Certainly increased funding for infrastructure is part of the solution. But according to California water commissioner Maria Herrera in this recent article, more can be done. She suggests that legislation should also increase technical assistance funding and give communities an opportunity to hire consultants to develop shovel-ready projects and fund safe drinking water projects. Also on her wish list: "We need to not only fund mitigation of contaminated wells and treatment plants, but also help communities develop redundant water sources, promote consolidation of small systems to larger ones, and help them with drought contingency planning. Communities need guidance and technical assistance in order to develop solutions and participate in water planning."

In Louisiana, circuit rider Timmy Lemoine says in this article that he is "seeing a shift as small systems allow larger systems with a certified operator take over management." And at the University of Iowa, engineers are testing new wastewater treatment technologies, hoping to defray costs for aging small-town systems. In addition, organizations such as the Rural Community Assistance Partnership (RCAP) have a wealth of resources to support rural utilities and help them save money, such as this energy efficiency video. The question remains if solutions such as these will be sufficient to ensure that rural residents can count on clean water now and into the future. 

Featured Videos: Small Communities Benefit From Shared Resources

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The Small Communities Environmental Infrastructure Group assists small Ohio communities in finding resources to help solve their infrastructure and funding problems. These two videos feature water and sewer district officials and staff discussing the benefits of participating in SCEIG regional partnerships in order to better serve their communities.