Water and Wastewater Operations & Maintenance

The operation and maintenance (O&M) category encompasses the broad spectrum of services required to assure the built environment will perform the functions for which a facility was designed and constructed. Operation and maintenance typically includes the day-to-day activities necessary for the system to perform its intended function.

We have 2,786 resources (and counting) on Operation and Maintenance in our Documents Database that provide valuable information on this topic. You can search for documents that explain how utilities can maintain economic and social health for the community, compliance tips for small, mechanical wastewater treatment plants, knowledge retention spreadsheet for small water systems, and many other useful guides that will help you to deliver safe and clean water to utility customers. 

To access the wealth of knowledge on O&M within our database just select "CATEGORY" in the dropdown then choose "Operation & Maintenance." Once you make that selection, a second dropdown will appear where you can choose "HOST," “TYPE,” or “STATE” to narrow the search even further. If you have a specific search term in mind, use the “Keyword Filter” search bar on the right side of the screen.

This is part of our A-Z for Operators series.

EPA Releases Preventive Maintenance Tools for Small Systems

The first tool to be released is an updated version of EPA's popular Preventive Maintenance Card File tool. This 857-page easy-to-access electronic version can be tailored to a system's needs. It includes fillable pdf logs for each month as well as logs for common daily, weekly and monthly tasks. In addition, it can provide detailed information about maintenance and operation, source water, emergencies, security, treatment processes, monitoring/sampling, storage, distribution, rules/regulations, operator certification, customer complaints, technology, supplies, important people and more.

The tool can be downloaded in its entirety as a zip file, or you can download individual months/files. If your system prefers a printed format, the logs can be printed out or you can opt to print out the original 2004 Preventive Maintenance Card File for Small Public Water Systems here.

Featured Video: Flow Meters for Water and Wastewater Applications

With the wide variety of flow meters available these days, problems with flow measurement can sometimes be traced back to having the wrong technology for the job. It is important, then, for those who have their feet on the ground at the plant to know the options available.

You’ll need to consider: is closed pipe or open channel the right solution? What is the right technology to use once I have decided on open or closed pipe? What are the total maintenance costs involved with each of the decisions? This 43-minute video presents typical water and wastewater applications and flow meter solutions. It reviews theory of operations and application details to help you select the correct flow meter technology. Because, as they say, in order to manage it, you have to measure it!

Top 2017 Resources from WaterOperator.org's Bi-Weekly Newsletter

2017 was a great year for the WaterOperator.org newsletter team. We not only reached our 200th edition milestone this past fall, but we also were successful in connecting a significant number of water professionals with useful and relevant resources, resources that could be used on-the-spot to solve pressing issues, or help guide utility best practices, or help water decision-makers plan ahead for their communities. 

While many of the events, articles and resources featured in our newsletters garnered interest, here is a list of our most clicked-on resources of 2017.

• A Water Security Handbook: Planning for and Responding to Drinking Water Contamination Threats and Incidents, US EPA This document provides guidelines for utilities to plan for possible contamination incidents, including sampling, public health procedures, and recovery.
• At the Confluence of Nutrients, Pharmaceuticals and Sustainability: Emerging Issues in Wastewater Management, University of Michigan/Central States Water Environment Association  This presentation discusses the effects of emerging contaminants on wastewater treatment and possible solutions.
• Sampling Guidance for Unknown Contaminants in Drinking Water, US EPA This document provides new guidance to first responders and drinking water utility operators on the collection, storage, and testing of potentially contaminated drinking water when the contaminant is unknown.
• Water Conservation Techniques For Small and Medium Water Systems, Florida Rural Water Association This paper provides thorough descriptions of water conservation measures that have been demonstrated to be effective for small water systems.
  
• The State of Public Water in the United States, Food & Water Watch A compilation of water rates of the 500 largest community water systems in the country (the largest water rate survey of its kind in the country). 
• Emergency Disinfection of Small Water Systems, Washington State Department of Health  Emergency, stop-gap measures to get water quickly to the public in a crisis situation. 

Did you use one these resources at your utility this year? If so, we'd love to hear from you! Do you have a favorite "go-to" resource to share? Again, we'd love to know! Our email is info@wateropertor.org , or connect with us on Facebook or Twitter. 

Winterizing for Water Utilities

A few years back, we featured a Winterizing Checklist for Water Utilities from the Indiana Section of the AWWA on this blog. As the weather turns colder once again, it's probably a good idea to review their updated checklist for ideas on how to prepare for freezing temperatures, snow, ice and sleet at your utility and around town. For even more readiness tips, take a look at this hot-off-the-press article on how to make water infrastructure winter-ready. 

Preparing for winter weather can be as simple as making sure workers have warm work clothes, but it also means that every precaution should be taken to keep excess ice off your water tower, which can be not so simple at times. And being prepared means taking a look at all aspects of your operation: hydrants, wells/pumping equipment, storage tanks, backflow, emergency preparedness, trucks/backhoes/equipment, worker needs and emergency stock items. 

Wastewater treatment plants have unique winterizing needs. Bacteria critical to the treatment process can slow down, resulting in elevated BOD and COD levels in the effluent. So, keeping bacteria warm and cozy might mean adding additional chemicals or cold weather formulations of hardy cold-resistant bacteria. And did we mention snow? Check out this presentation on how one Maine wastewater treatment plant prepares for winter. They should know! 

Finally, we all know about the neighbors who went away on vacation in the wintertime, only to return to a house with burst water pipes. You can help your community members avoid this and other winter-related mishaps by sharing this video or fact sheet. Stay warm and safe this winter! 

It's Alive! Spooky Sewer Creatures and Things That Go Bump at the Treatment Plant

Every water system has its stories — whether a particularly forceful water main break or sewage overflow, an unwelcome water tower visitor, or a “worse day ever” inside the treatment plant.

This Halloween season, we thought we would share some of the spookiest water operator videos and news stories we have come across, all with one thing in common: they really happened! (Because we all know that truth is scarier than fiction.)

Let’s start with a quick video and resource about a rare, but certainly not unprecedented, hazard. Hopefully, you will never encounter this slow-moving fleshy blob in your wastewater treatment plant or collection system, but just in case you do, you can thank this blog for warning you!  

No, it isn't an alien from another planet. This nightmare blockage is nothing but a nest of tubifex worms. Along with red worms, blood worms and midge flies, these worms are a normal and occasional nuisance to waterwaster operators, as they can clog filters and eat good bacteria. Although it isn't easy to get rid of them, this website offers hope. 

Speaking of blobs, earlier this year a water utility worker fell off a water main and found himself stuck in a blobby, muddy trench. The more he moved, the more stuck he got. Luckily for him, his nightmare didn't last long — fellow workers quickly came to the rescue, using their knowledge of trenching and excavation safety principles.

One thing is for sure: strange encounters are never far away when you work in the water business. In fact, sometimes spooky creatures are as close as the microscope slides in your lab.

Wastewater plants in particular house microbiological zoos of the strangest kind. But don't worry about what you can't see, because these creepy-crawly microorganisms are really the good guys at treatment plants. The predatory suctoria, for example, uses its spines to suck out the nutrient-rich cytoplasm of organisms it has speared, aiding in breaking down and removing nutrients and organic matter. Or the mysterious Tardigrade (aka water bear) seen below in this video whose appearance usually indicates good BOD degradation. Water bears can survive in outer space, extreme radioactive environments and high temperatures, making them one of the "toughest animals on earth".

In addition to strange creatures, strange happenings can also be part of the day-to-day life of a water operator. This Wessler Engineering blog post entitled "Is Your Wastewater Treatment Plant Haunted? describes an acoustic phenomenon known as "water hammer" that can occur inside the walls of a home as pipe fluids suddenly stop or change direction. This same thing can occur at the treatment plant when automated solenoid valves abruptly open or close, causing a sudden loud boom or knocking. It would be enough to make any night-shift operator jump! 

Finally, we leave you with a story that is sure to give you the shivers. Recent hurricane flooding in Houston has jarred many manhole covers out of place (more than 65, in fact), and somehow a man fell into a pit that feeds underground sewer lines carrying residential wastewater. After over a week underground, the man was finally discovered by utility workers who were nearby making repairs and heard a disembodied voice crying, "I am here, I am here!". After tossing the man snacks from their lunches, rescuers were able to haul the man to the surface. Thankfully this story has a happy ending, but be sure to watch where you are walking this Halloween.