Public Notification & Emergency Communication

Public Notification Rule is intended to ensure that consumers will always know if there is a problem with their drinking water. These notices immediately alert consumers if there is a serious problem with their drinking water that may pose a risk to public health. They also notify customers if their water does not meet drinking water standards, the water system fails to test its water, or if the system has been granted a variance (use of less costly technology) or an exemption (more time to comply with a new regulation.) Consumer Confidence reports (CCRs) are an annual report of the status of the drinking water at a facility that are also required. However, CCRs do not necessarily report problems, but a status.

We have 731 resources (and counting) on Public Notification in our Documents Database that provide valuable information on this topic. You can search for documents about how states are responding to health advisories for water systems, ways to prepare for a drought related water shortage, advice for working with news media, boil water advisories during natural disasters, and many other useful guides that will help you to deliver safe and clean water to utility customers. 

To access the wealth of knowledge on Public Notification within our database just select "CATEGORY" in the dropdown then choose "Public Notification." Once you make that selection, a second dropdown will appear where you can choose "HOST," “TYPE,” or “STATE” to narrow the search even further. If you have a specific search term in mind, use the “Keyword Filter” search bar on the right side of the screen.

This is part of our A-Z for Operators series.

Water and Wastewater Operations & Maintenance

The operation and maintenance (O&M) category encompasses the broad spectrum of services required to assure the built environment will perform the functions for which a facility was designed and constructed. Operation and maintenance typically includes the day-to-day activities necessary for the system to perform its intended function.

We have 2,786 resources (and counting) on Operation and Maintenance in our Documents Database that provide valuable information on this topic. You can search for documents that explain how utilities can maintain economic and social health for the community, compliance tips for small, mechanical wastewater treatment plants, knowledge retention spreadsheet for small water systems, and many other useful guides that will help you to deliver safe and clean water to utility customers. 

To access the wealth of knowledge on O&M within our database just select "CATEGORY" in the dropdown then choose "Operation & Maintenance." Once you make that selection, a second dropdown will appear where you can choose "HOST," “TYPE,” or “STATE” to narrow the search even further. If you have a specific search term in mind, use the “Keyword Filter” search bar on the right side of the screen.

This is part of our A-Z for Operators series.

Nutrient Control for Wastewater Treatment Plants

The control of the discharge of nutrients (nitrogen and phosphorus) from municipal wastewater treatment plants is critically important to the achievement of the water quality goals of the Clean Water Act. Through National Pollutant Discharge Elimination System (NPDES) permits, effluent limitations on the concentrations of nutrients are set to support designated uses, based on state water quality standards.

We have 479 resources (and counting) on Nutrient Control in our Documents Database that provide valuable information on this topic. You can search for documents about resource recovery as a viable nutrient control alternative, phosphorus removal, costs associated with nutrient pollution, and many other useful guides that will help you to deliver safe and clean water to utility customers. 

To access the wealth of knowledge on Nutrient Control within our database just select "CATEGORY" in the dropdown then choose "Nutrient Control." Once you make that selection, a second dropdown will appear where you can choose "HOST," “TYPE,” or “STATE” to narrow the search even further. If you have a specific search term in mind, use the “Keyword Filter” search bar on the right side of the screen.

This is part of our A-Z for Operators series.

Non-Community Public Water Systems

Non-community systems are public water systems that regularly supply water to at least 25 of the same people at least six months per year, but not year-round. Some examples are schools, factories, office buildings, and hospitals which have their own water systems.

We have 198 resources (and counting) on Non-Community Systems in our Documents Database that provide valuable information on this topic. You can search for documents on how to tell if you are considered a public water system, instructions on seasonal public water system startup, a seasonal supply determination chart for noncommunity public water supplies, and many other useful guides that will help you to provide safe and clean water to your community. 

To access the wealth of knowledge on Non-Community Systems within our database just select "CATEGORY" in the dropdown then choose "Non-Community Systems." Once you make that selection, a second dropdown will appear where you can choose "HOST," “TYPE,” or “STATE” to narrow the search even further. If you have a specific search term in mind, use the “Keyword Filter” search bar on the right side of the screen.

This is part of our A-Z for Operators series.

Nitrate Levels in Drinking Water

U.S. EPA regulates nitrate in drinking water to protect public health. Nitrate may cause health problems if present in public or private water supplies in amounts greater than the drinking water standard set by U.S. EPA. There is also concern about nitrate in wastewater effluent.

We have 204 resources (and counting) on Nitrate in our Documents Database that provide valuable information on this topic. You can search for documents on how to address the presence of nitrate, analytical methods recommended for drinking water monitoring of secondary contaminants, case studies on controlling nitrification in a distribution system, and many other useful guides that will help you to deliver safe and clean water to utility customers. 

To access the wealth of knowledge on Nitrate within our database just select "CATEGORY" in the dropdown then choose "Nitrate." Once you make that selection, a second dropdown will appear where you can choose "HOST," “TYPE,” or “STATE” to narrow the search even further. If you have a specific search term in mind, use the “Keyword Filter” search bar on the right side of the screen.

This is part of our A-Z for Operators series.

Compliance Monitoring for Water Systems

Regulations can require compliance monitoring at specific locations and at specific times and intervals. This can look like the collection of water samples or recording information about the system from gauges and dials. Often, samples must be shipped very quickly to the laboratory before the sample degrades. It is recommended that systems also complete voluntary monitoring for operations and maintenance purposes to diagnose potential problems.

We have 2,350 resources (and counting) on Monitoring in our Documents Database that provide valuable information on this topic. You can search for documents on sampling protocols for PFAS, comparison of coliform media, algal toxin removal capabilities of common drinking water treatment processes, Consumer Confidence Reporting (CCR) compliance checklist examples, and many other useful guides that will help you to deliver safe and clean water to utility customers. 

To access the wealth of knowledge on Monitoring within our database just select "CATEGORY" in the dropdown then choose "Monitoring." Once you make that selection, a second dropdown will appear where you can choose "HOST," “TYPE,” or “STATE” to narrow the search even further. If you have a specific search term in mind, use the “Keyword Filter” search bar on the right side of the screen.

This is part of our A-Z for Operators series.

What Is a Cluster System?

According to U.S. EPA: "A cluster (or community) decentralized wastewater treatment system is under some form of common ownership and collects wastewater from two or more dwellings or buildings. It conveys the wastewater to a treatment and dispersal system located on a suitable site near the dwellings or buildings. It is common to find cluster systems in places like rural subdivisions."

Image from U.S. Environmental Protection Agency

Cluster systems transport wastewater from a small number of homes (typically 2-10) via alternative sewers to either a conventional treatment plant or to a pretreatment facility followed by soil absorption of the effluent. Cluster systems can be financially sound, environmentally friendly solutions for small community wastewater problems, where conventional central treatment systems are not practical or affordable and where individual onsite systems are inappropriate because of site or soil limitations. 

The advantages of cluster systems are the lower average cost, flexibility in land use, less complex operation and maintenance for the community, and non-discharging, decentralized wastewater treatment systems can provide an environmentally sound alternative for small or disadvantaged communities.

The main disadvantage of cluster systems is the amount of operation and maintenance needed. While it is typically not complicated, alternative sewers have septic tanks that need to be inspected and pumped and mechanical parts and controls that use electricity. Since cluster systems are located onsite, workers are required to travel to individual homes or businesses. This type of decentralized wastewater system requires more frequent maintenance, which can be costly if anything is malfunctioning. 

Another key thing to keep in mind is that cluster systems require a somewhat complex organizational structure in order to make community decisions like fee collection and continuing education of homeowners about wastewater issues. The cooperation of homeowners using the cluster system is much more important than with municipal systems since smaller systems are less resilient and less tolerant of periodic large flows or larger than normal loadings of household chemicals than in large systems, where these peaks are averaged out over a very large user base.

Lead and Copper Pipe Replacement

Lead and copper enter drinking water primarily through plumbing materials. Exposure to lead and copper may cause health problems ranging from stomach distress to brain damage. The treatment technique for lead and copper requires systems to monitor drinking water at customer taps. If the action level for lead is exceeded, the system must also inform the public about steps they should take to protect their health and may have to replace lead service lines under their control.

We have 521 resources (and counting) on Lead and Copper in our Documents Database that provide valuable information on this topic. You can search for documents on how to collaborate with organizations to replace lead service lines (LSLs), case studies that analyze LSLs in small community water systems, how to reduce lead in drinking water in schools and childcare facilities, how to address lead in drinking water with the Drinking Water State Revolving Fund (DWSRF), and many other useful guides that will help you to deliver safe and clean water to utility customers. 

To access the wealth of knowledge on Lead and Copper within our database just select "CATEGORY" in the dropdown then choose "Lead and Copper." Once you make that selection, a second dropdown will appear where you can choose "HOST," “TYPE,” or “STATE” to narrow the search even further. If you have a specific search term in mind, use the “Keyword Filter” search bar on the right side of the screen.

This is part of our A-Z for Operators series.

Technology and Innovation in the Water Sector

Innovative water treatment technologies refer to advanced and unconventional methods explored to purify and manage water resources. These solutions often leverage cutting-edge technologies and scientific advancements to address water management challenges including emerging contaminants, water scarcity, energy efficiency, resource recovery, decarbonization, etc. These technologies are often still being researched and benchmarked through laboratory or pilot-scale studies. 

We have 364 resources (and counting) on Innovative Water Technologies in our Documents Database that provide valuable information on this topic. You can search for documents about identifying water system leaks with the help of dogs, alternative water resources as we face degrading water quality and supply, treatment options for taste-and-odor problems, approaches to drinking water technology approval, and many other useful guides that will help you to deliver safe and clean water to utility customers. 

To access the wealth of knowledge on Innovative Water Technologies within our database just select "CATEGORY" in the dropdown then choose "Innovative Water Technologies." Once you make that selection, a second dropdown will appear where you can choose "HOST," “TYPE,” or “STATE” to narrow the search even further. If you have a specific search term in mind, use the “Keyword Filter” search bar on the right side of the screen.

This is part of our A-Z for Operators series.

Winter Maintenance for Septic Tanks

In the winter months, septic tanks are vulnerable to damages caused by lower temperatures and excessive snow. The biggest concerns being snow build up and lack of protection from cold temperatures. If your septic tank is located in an area where vehicles can drive over it, watch out for compacted snow that can push it deeper into the system. Fluid that lingers in poorly installed or deteriorating pipes, plumbing leaks, and long periods without using your septic system can all cause it to freeze. 

Your septic system may suffer damages if you do not provide adequate cover like an insulating cover/ blanket. These will help to trap heat inside the system and prevent it from freezing inside. Other ways to help prevent your septic system from freezing are to regularly pump your system (every 3-5 years) before winter, don't dispose of inappropriate waste down toilets or drains, use insulated pipes, and remove trees or plants with strong root systems from on top of your septic system to prevent root interference with the system.

Things to keep in mind when working in extreme cold:

• Wind Speed: high wind speeds can create a wind chill effect which makes it feel a lot colder than the reported temperature states.
• Humidity: humidity will cause heat to be conducted from the body much faster than if you are working in dry air. 
• Hypothermia: without proper protection, hypothermia can become a concern when the air temperature drops below -23 degrees Fahrenheit.
• Frostbite: exposed skin can freeze in 5-10 minutes when temperatures reach -40 degrees Fahrenheit.
• Ice & Snow: ice can freeze your equipment and the weight of snow can collapse structures you may be working in or under.

Always bring extra clothing and try to find a place to warm up when working in extremely frigid conditions. Be sure to remove excess snow from work areas and store your equipment under tarps or in heated areas.