rss

WaterOperator.org Blog

Articles in support of small community water and wastewater operators.

How to Find Free Webinars on WaterOperator.org

How to Find Free Webinars on WaterOperator.org

Our staff at WaterOperator.org work hard to make sure operators can easily find all potential training opportunities for their water or wastewater operator certification using our national training calendar. This calendar currently links to over 11,000 events each year, all of which are pre-approved for operator continuing education credits and many which are free. Whether it’s a training hosted by your primacy agency, the Rural Community Assistance Partnership, a subsection of the American Water Works Association, or another local training provider, we strive to list them all.

Given the increased demand for virtual training opportunities, we’ve recently created a tutorial to help you optimize your search for live, online training. We hope that this video will help you to more easily meet the training requirements under your certification.

Please note, that these opportunities all have a time and date associated with their registration. We do not list on-demand training in our calendar. If you require assistance searching for pre-approved, on-demand training opportunities, please email us at info@wateroperator.org.

AWWA & RCAP Release AWIA Small Systems E-Training

AWWA & RCAP Release AWIA Small Systems E-Training

The America’s Water Infrastructure Act (AWIA) was signed into law in October 2018, requiring drinking water systems serving more than 3,300 people to develop or update risk and resilience assessments (RRA) and emergency response plans (ERP) within the deadlines determined by system size. With this Act, the U.S. Environmental Protection Agency (EPA) developed guidance documents to help systems comply with these new requirements. These resources include a qualitative RRA Checklist specifically designed for small systems as well as an ERP template. The purpose of these materials is to help systems achieve the minimum compliance under AWIA Section 2013.

To complement these small system resources, the American Water Works Association (AWWA) and Rural Community Assistance Partnership (RCAP) have partnered to build a free e-learning program with funding from the U.S. EPA. The on-demand training condenses ANSI/AWWA standards for security, risk management, and resilience as well as the AWWA’s Risk and Resilience Certification Program to help systems comply with AWIA. This new AWIA Small Systems Certificate Program contains four courses:

  • Introduction to Resiliency and America’s Water Infrastructure Act of 2018 (EL272)
  • Operational Measures for Resiliency (EL273)
  • How to Develop a Risk and Resilience Assessment (EL274)
  • How to Develop a Small System Emergency Response Plan (EL275)
  • Bonus: Cybersecurity (Available late 2020)

Each course (See preview 1/2) features a series of video presentations with regular knowledge checks, a course evaluation, and a final assessment. The modules within the course (See preview 2 /2) are easy to follow and offer an excellent overview of AWIA knowledge requirements. At the end of the training, participants will receive a certificate of completion. CEU approval is available depending on your operator certification agency. See AWWA's credit policy.

The training also includes a separate AWWA/RCAP worksheet that can be used in the field to conduct an RRA. While housed under the AWWA’s resources for small systems, free registration is available to both members and non-members of the AWWA. To access the course participants are required to create or use a (free) AWWA account. We’ve highlighted the steps to create an account as well as how to access the courses. Any of the following screenshots can be enlarged by simply clicking on them to open the image in a new tab.

Creating a Free Account:

  1. At the top right-hand corner of the AWWA website is a link that says Login. Click this link to create a free account.
  2. Turn your attention toward the 'Create New Account' section of the new webpage. Read the Privacy Policy and select ‘I Agree – Create Account’.

    Screenshot of Login Page

  3. Enter your email address in the next page.
    Note: During this step the AWWA will check to see if you’ve already created an existing account with this email. If your account already exists and you’ve forgotten your password, you can perform a password reset.
  4. To continue creating a new account you will want to fill out each field to the best of your abilities. For the address type, you can select Home, Delivery, or Office/USmail.
    If you choose to use your utility address, keep the address type as office/USmail. Enter every field and select ‘Find Company’.
    1. If your utility is already in the database, select the utility name and then Continue.
    2. If your utility is not listed in the results, you will have to manually enter your address by selecting ‘None of the Above’ and Continue.
  5. More fields will appear after entering the address. Entering a phone number is optional, but you will have to choose a secure password. Be sure it is something you will remember or keep it written in a safe place.
  6. Check the agreement box to agree to the Consent Capture statement. This statement grants AWWA permission to collect and store your personal information to maintain your account. Your page should now look close to this:

    Completed Fields for Account Set Up Screenshot

  7. Select Next.
  8. Now your account is active! You can tell that you’re logged in because your name will appear at the very top, right-hand corner of any AWWA webpage.

Accessing the Courses:

  1. Information about the AWIA Small Systems Certificate e-training can be found at the Small Systems webpage. To find this page using the AWWA navigation bar, hover over ‘Professional Development’ and select ‘Small Systems’. Lots of great small system training and resources can be found here!

  2. From this page, scroll down to ‘Safe Drinking Water Act Compliance Training’ heading. Select the tab ‘AWIA Small Systems Certificate Program’. This tab includes the redemption code ‘SMSYS20’ that will be required in the following steps to provide account access to the courses.

    Screen Scot of the Certificate Program Tab

  3. Now make sure you’re logged into the AWWA site and select your name in the top, right-hand corner of the webpage. If your name does not appear in the top navigation then you are not logged in.
  4. A page called ‘My Account’ should be loaded. Now select ‘My Courses’ in the left-hand menu. This will bring you to the AWWA eLearning platform. You might want to bookmark this link for easy course access in the future!

    Screen Scot of the My Courses Link

  5. In this page under 'Small System Course Access', enter the code ‘SMSYS20’ and select Redeem.
  6. Now all free courses available to small systems will be placed in your enrollments. A temporary menu will pop up where you can look through these courses.
    If you close this menu you will be returned to the eLearning home page. By scrolling down you can find the same small system enrollments. These enrollments include the individual courses that make up each small system certificate program. Since this list is not sorted by certificate program, you’ll want to search for each course by the names listed at the beginning of this blog. Start with EL272 and work toward EL275.

Returning to the Course:

  1. Sign in to the AWWA site with your existing account by selecting ‘Login’ in the top, right-hand corner of any AWWA webpage. The username is your email.
  2. Once logged in, select your name in the top, right-hand corner of the page where it used to say Login.
  3. A webpage called ‘My Account’ should be loaded. Now select ‘My Courses’ in the left-hand menu. This will bring you to the AWWA eLearning platform. You might want to bookmark this link for quicker access next time.
  4. Scroll down on the e-learning homepage to access your courses.

We recommend systems check out both the EPA tools as well as the new e-training to decide what worksheets and strategies are best for your utility. Remember that RCAP’s technical assistance providers are available throughout the country to help you achieve AWIA compliance, work through these courses, and even facilitate tabletop exercises for emergency preparedness. For a deeper understanding of AWIA compliance and these small system resources, operators can view the June 10, 2020 webinar recording: Small Systems Guidance for America’s Water Infrastructure Act of 2018.

The Best YouTube Channels for Water & Wastewater Operators

The Best YouTube Channels for Water & Wastewater Operators

Whether it’s to troubleshoot a treatment process, practice for a certification exam, or update your facility’s standard operating procedures, working as a small system water or wastewater operator means that you’re always learning something new to get the job done. Our mission at WaterOperator.org is to make sure you can easily find the best resources to manage and maintain your utility and reliably serve your community. A great way to bolster your knowledge at your own convenience is through training videos and webinar recordings. In this week’s blog post, we’d like to highlight our favorite YouTube channels so you can reference them when you need to develop a new skill, practice for a certification exam, or simply learn more about how to manage your system.

Certification:

American Water College
The American Water College features a variety of water and wastewater training videos that teach operators about operator math, treatment processes, operation and maintenance best practices, and utility management.

CAwastewater
This YouTube channel includes several wastewater math training videos for Grade 1 to Grade 5 operators of California.

Wastewater Dan
The training videos by Wastewater Dan teach operators how to calculate anything from annual energy costs to chemical oxygen demand (COD).

TheWaterSifu
Training videos on TheWaterSifu demonstrate water treatment math, laboratory techniques, and skills useful for the water treatment or distribution exam.

Treatment, Operations, and Maintenance:

Aquafix, Inc
The Aquafix YouTube channel hosts webinar recordings on wastewater treatment and process control. Please note that some of these videos may include promotions for Aquafix products.

Lagoons Do It Better
Wastewater operators can find webinar recordings on lagoon treatment and troubleshooting. The channel also features interviews with industry professionals. Please note that some of these videos may include promotional material for industry products.

R.C. Worst & Co., Inc.
On this YouTube channel, operators can learn about the selection and maintenance of valves, joints, switches, pumps, motors, and tanks involved in onsite wastewater treatment systems, packaged pumping systems, drinking water wells, and water treatment. Please note that some of these videos may include promotional material for industry products.

RCAP (Try their Vimeo and their YouTube channels.)
Both RCAP’s Vimeo and Youtube channels feature training videos and webinar recordings pertaining to water and wastewater treatment, operations and maintenance, monitoring, and utility management.

Wastewater Operations Channel
On this YouTube channel, Wastewater Operator Jon Kercher uploads educational videos filmed during the workday at his wastewater treatment facility. Videos range from troubleshooting treatment processes to learning about biosolids.

The Water Research Foundation
The Water Research Foundation includes webinar recordings of utility case studies, water research, and innovative technology.

Waterworks Training
Operators can watch brief training videos that demonstrate the installation and use of pipe fittings, restrainers, saddles, and couplings.

Utility Management:

Environmental Finance Center at UNC-Chapel Hill
This YouTube channel includes training videos and webinar recordings to teach systems how to improve their financial, technical, and managerial practices.

Smart Management for Small Water Systems
Small systems can use these webinar recordings to improve or develop asset management plans, start a capital improvement project, or better understand utility finances.

WaterOperator.org also maintains a YouTube channel of our own so you can find previously recorded webinars, interviews, and playlists that highlight our favorite videos. Check out the playlist Free Webinars for Water/ Wastewater Utilities to find other useful webinar recordings by organizations like the Association of State Drinking Water Administrators and the U.S. Environmental Protection Agency.

Free Resources for Non-Community Water Systems - Recording on June 6, 2018

Free Resources for Non-Community Water Systems - Recording on June 6, 2018

This webinar, recorded on June 6, 2018, introduces our free, 2-hour online course that helps owners and operators of public water systems with a groundwater well better understand how to properly care for their water supply. The course curriculum includes the basic science of groundwater, well mechanics, and source water protection best practices. 

Free Test Prep Training Resources for Operators

Free Test Prep Training Resources for Operators

Are you looking for FREE resources to help you study for upcoming certification/recertification or certification upgrade exams? Are you looking for ways to gain or deepen your knowledge about O&M issues, new treatment technologies or distribution strategies? Look no further! WaterOperator.org has a whole collection of up-to-date, helpful small system manuals and training materials to help you, whatever the reason. Check out these recent finds:

  • Basics for Small Water Systems in Oregon Manual - This 155-page manual from the Oregon Health Authority provides a series of fact-sheets of essential information and considerations for small system operators in Oregon. Fact-sheet topics include: Basic Responsibilities of Water Suppliers, Drinking Water Source Protection, Identifying and Correcting Significant Deficiencies, Identifying and Resolving Cross-Connections, Sampling & Reporting, Sampling and Reporting Requirements for Small Groundwater Systems, Public Notice Requirements, Consumer Confidence Reports, Overview of Disinfection and Other Water Treatment Methods, Shock Chlorination, Leak Prevention & Repair, Facility O & M, Storage Tanks and more.

  • Surface Water Treatment Operator Certification Manual - This 321-page certification manual from the Kentucky Department of Environmental Protection provides operators with the basic knowledge required to manage surface water drinking water systems. This manual provides 15 chapters of the surface water treatment operator certification course.

  • Wastewater Treatment Plant Operator Certification Manual - This 261-page certification manual from Kentucky Department of Environmental Protection provides operators with the basic knowledge required to manage drinking water systems. The manual is comprised of 10 chapters concerning wastewater treatment plant operation and maintenance. Topic include: the Certified Plant Operator, KPDES Permitting Program, Biology, Preliminary Treatment, Physical & Biological Treatment Processes, Digesters, Disinfection, Flow Measurement, Pumps and Motors, Hazards and Regulations.

  • Introduction to Small Water Systems: A Course for Level I Operators, Chapter 1. - You can find all 13 chapters of this course on the Alaska Department of Environmental Conservation website. Chapter topics include Introduction to Distribution Systems, Basic Electricity and Motor Controls, Regulations and Monitoring, and Waterworks Math. 

  • Introduction to Water & Wastewater Treatment Technology - This course from Mountain Empire Community College includes 19 lessons tracing the flow of water from the source through treatment, storage, distribution, use, waste collection, treatment and discharge back into the environment.

  • The WaterSifu website - This website's moto is "turning ordinary water workers into water black belts" and includes 28 free podcasts, a companion guide, YouTube videos, and more. Created by a water operator, this is a fun go-to resource for studying to pass your water treatment or distribution exam. One helpful video points out the six most common mistakes people make that stop them from passing their state water treatment/distribution exam.

  • New Mexico Water Systems Operator Certification Study Manual - This manual from the New Mexico Environment Department Utility Operator Certification Program provides study materials up to the Class 4 level of Water Certification. Chapters include Fluoridation, Distribution, Disinfection, Safety, Mathematics, Water Storage and more. 

  • New Mexico Wastewater Systems Operator Certification Study Manual - This manual was created as a tool to assist wastewater systems operators in New Mexico in preparation for taking the New Mexico Collection Systems OperatorSmall Wastewater Systems Operator, and Wastewater Systems Operator certification exams.

  • Class A Training Manual for the Ohio Wastewater Treatment Certification Exam - This 182-page training manual from the Ohio EPA can assist you in becoming proficient in the operation and maintenance of a small wastewater treatment system. Specifically, this training material will focus on the effective operations and maintenance of the extended aeration activated sludge treatment system commonly referred to as a “Package Plant”. The concepts and information presented in this training material have been identified by other successful certified operators of package treatment systems as critical in producing clean water acceptable for discharge into your local waterways; your environment.

  • Five Common Questions on Water Treatment Operator Exams - Questions on drinking water regulations, pumps, chlorination, and lab procedures almost always appear on the test. This video covers these questions to better prepare you for the exam. The video is for operators in the earlier stages of their career, such as the first two certification levels. If you’re at a more advanced level, then this video might simply be a review for you. Other test prep videos from this website include: Water Distribution Operator Certification Exam: 4 Practice Problems and Wastewater Treatment Operator Certification Exam: 4 Practice Problems.

For more certification prep resources, visit our document database and search by the category Certification/Exam Prep. Try narrowing it by your state, or search by "distribution", "drinking water treatment", "wastewater", or "collection system" depending on the kind of exam you're preparing for. (Search without the quote marks though, because they confuse our database!).

Featured Video: Water Exam Success

Featured Video: Water Exam Success
As the new year gets underway, many operators will have certification exams on their mind! Whether you're re-certifying or looking to level up, a little preparation can go a long way. Even if you're great at your job, tests are a different way of processing information, and it doesn't hurt to spend some time reviewing what you know. Some of you may already have surefire strategies for exam review, but even the best students can often pick up useful tips from each other. If you've ever wanted an experienced fellow operator to offer you exam prep advice, this week's featured video is for you.

In this 15-minute video, certified operator Ty Whitman (also known as the Water Sifu) offers tips on scheduling, choosing topics to review, study materials, and strategies for test day.



For more certification prep resources, visit our document database and search by the category Certification/Exam Prep. Try narrowing it by your state, or search by "distribution", "drinking water treatment", "wastewater", or "collection system" depending on the kind of exam you're preparing for. (Search without the quote marks though, because they confuse our database!)

The Roundup: Online Wastewater Training Courses

The Roundup: Online Wastewater Training Courses

Photo Credit: Zenia Nunez

 

Managing wastewater is a big task. Whether you need to train new personnel or simply brush up on professional development, we’ve rounded up accessible wastewater training opportunities on the web, listed in alphabetical order. These courses require a fee in exchange for Continuing Education Credit (CEUs). To find free webinars on wastewater, without CEUs, check the WaterOperator.org events calendar.

 

On-demand courses


360water

The one hour courses include some wastewater treatment, analysis, and safety for $30 each. 360water courses are good for CEUs in most states.

Cost: $30

 

Approved Environment, Inc.

These online courses are good for CEUs in 18 states. Courses range from 1 hour topic courses (e.g. odor control or ozone disinfection) for $20.25 each, to a 16-hour Wastewater Certification Review for $275.

Cost: $20.25 - $275

 

CEU Plan

CEU Plan will filter thee course topics available to you depending on which are accepted for credit in your state. (There are no options for the U.S. Virgin Islands, Unincorporated Territories or the Caribbean.)  Prices vary by state, but the widely offered 1 hour activated sludge courses, ranges in price from $12 to $15, and some states offer course packages that bundle together 6 hours of wastewater or collections topics for an $80-$86 enrollment fee.

Cost: $12 - $86

 

Office of Water Programs, California State University Sacramento

A five-part course designed to train operators to safely and effectively operate and maintain wastewater treatment plants. All courses are online and include lessons, readings, student exercises, and online exams. Supplementary materials for purchase include companion CDs with readings and student and a manual Operation of Wastewater Treatment Plants, Volume I.

Cost: Enrollment $50 - $148

 

Technical Learning College

Accepted in many states, TLC’s courses are written manuals and assignments available for download, with fees from $50 to $300 for a wide variety of topics, from pretreatment to pumps.

Cost: $50-300

 

TREEO Center

TREEO offers online courses in wastewater collection and treatment (listed at the bottom of the linked page). These self-paced courses look more like traditional classes than most other options. However, they are pricey at $325 per course, which includes a textbook shipped to you.

Cost: $325

 

Scheduled Courses

Arkansas Environmental Training Academy
AETA offers wastewater courses scheduled online throughout the year for a relatively low price. Descriptions are available here.
Cost: $75 to $180

Washington Environmental Training Center
A course on wastewater laboratory procedures begins June 26 (today) and costs $343 for 2 credits. A wastewater collection course begins September 25 at $479 for 3 credits. has a few online options, mostly for water operators, but they do have a $479 for 3 credits.
Cost: $343 - $479

Did we miss any online wastewater courses you’d recommend? Please share a link in the comments section below.

Operator Math Part 3: Continuous Education

This is the third and final installment of our operator math series, and we’re closing with an eye to the future. When the exams are done and you’re thrown back into the stress of daily operations, it’s easy for math skills to get a little rusty.

Here are some great videos, blog series, and more to help you test and strengthen your knowledge of commonly—and not so commonly—used formulas and functions. And many of these resources can also double as exam prep, making them something you can turn to again and again.

Problem of the Day

Wastewater Technology Trainers gives you a keep your skills sharp and review at your own pace with their Problem of the Day blog series. Each problem is provided in the form of a downloadable document containing a page or two about working in the wastewater treatment industry followed by the sample problem. Although each of the documents appear similar at first, you’ll find the problems generally begin on the second or third page following a schedule of problems provided on earlier dates. 

Indigo Water Group Math Videos

This series of 13 videos walks through the procedures for solving common water or wastewater math problems. Viewers are able to learn how to solve problems in a step-wise process by following along with the video, which demonstrates and explains each step. The series contains three unit conversion tutorials, five geometry tutorials, three dosing tutorials, one that calculates pump run time to reduce MLSS concentration, and one that calculates VSS loading rate to an anaerobic digester.

CAwastewater.org Math Videos

These 19 HD-quality videos were created by operators for operators. They provide instruction, examples, and advice on math topics covered by the Grads 1-5 exams offered in California.

Big Books of Math Problem Generator

Also from Indigo Water Group, this tool gives you a new set of problems with every click. Each set is provided as an Excel spreadsheet, allowing you to easily work through the solutions at your own pace. Click on the “Math Problem Generator” link at the bottom of the page.

 

Skills Builder

This webpage allows you to test your knowledge of wastewater and laboratory topics using Skills Builder—a set of quizzes provided by WEF as a free resource for operator education. The quizzes incorporate math, safety, and a variety of other topics. Skills Builder provides feedback on your answers as well as references for follow-up study sources. Results are completely confidential and are not recorded. 

 

Industry groups and not-for-profits, including our partners at the Rural Community Assistance Partnership, also regularly host operator math training courses and webinars. Learn about these and other training opportunities with our Event Calendar.