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WaterOperator.org Blog

Articles in support of small community water and wastewater operators.

AWWA & RCAP Release AWIA Small Systems E-Training

AWWA & RCAP Release AWIA Small Systems E-Training

The America’s Water Infrastructure Act (AWIA) was signed into law in October 2018, requiring drinking water systems serving more than 3,300 people to develop or update risk and resilience assessments (RRA) and emergency response plans (ERP) within the deadlines determined by system size. With this Act, the U.S. Environmental Protection Agency (EPA) developed guidance documents to help systems comply with these new requirements. These resources include a qualitative RRA Checklist specifically designed for small systems as well as an ERP template. The purpose of these materials is to help systems achieve the minimum compliance under AWIA Section 2013.

To complement these small system resources, the American Water Works Association (AWWA) and Rural Community Assistance Partnership (RCAP) have partnered to build a free e-learning program with funding from the U.S. EPA. The on-demand training condenses ANSI/AWWA standards for security, risk management, and resilience as well as the AWWA’s Risk and Resilience Certification Program to help systems comply with AWIA. This new AWIA Small Systems Certificate Program contains four courses:

  • Introduction to Resiliency and America’s Water Infrastructure Act of 2018 (EL272)
  • Operational Measures for Resiliency (EL273)
  • How to Develop a Risk and Resilience Assessment (EL274)
  • How to Develop a Small System Emergency Response Plan (EL275)
  • Bonus: Cybersecurity (Available late 2020)

Each course (See preview 1/2) features a series of video presentations with regular knowledge checks, a course evaluation, and a final assessment. The modules within the course (See preview 2 /2) are easy to follow and offer an excellent overview of AWIA knowledge requirements. At the end of the training, participants will receive a certificate of completion. CEU approval is available depending on your operator certification agency. See AWWA's credit policy.

The training also includes a separate AWWA/RCAP worksheet that can be used in the field to conduct an RRA. While housed under the AWWA’s resources for small systems, free registration is available to both members and non-members of the AWWA. To access the course participants are required to create or use a (free) AWWA account. We’ve highlighted the steps to create an account as well as how to access the courses. Any of the following screenshots can be enlarged by simply clicking on them to open the image in a new tab.

Creating a Free Account:

  1. At the top right-hand corner of the AWWA website is a link that says Login. Click this link to create a free account.
  2. Turn your attention toward the 'Create New Account' section of the new webpage. Read the Privacy Policy and select ‘I Agree – Create Account’.

    Screenshot of Login Page

  3. Enter your email address in the next page.
    Note: During this step the AWWA will check to see if you’ve already created an existing account with this email. If your account already exists and you’ve forgotten your password, you can perform a password reset.
  4. To continue creating a new account you will want to fill out each field to the best of your abilities. For the address type, you can select Home, Delivery, or Office/USmail.
    If you choose to use your utility address, keep the address type as office/USmail. Enter every field and select ‘Find Company’.
    1. If your utility is already in the database, select the utility name and then Continue.
    2. If your utility is not listed in the results, you will have to manually enter your address by selecting ‘None of the Above’ and Continue.
  5. More fields will appear after entering the address. Entering a phone number is optional, but you will have to choose a secure password. Be sure it is something you will remember or keep it written in a safe place.
  6. Check the agreement box to agree to the Consent Capture statement. This statement grants AWWA permission to collect and store your personal information to maintain your account. Your page should now look close to this:

    Completed Fields for Account Set Up Screenshot

  7. Select Next.
  8. Now your account is active! You can tell that you’re logged in because your name will appear at the very top, right-hand corner of any AWWA webpage.

Accessing the Courses:

  1. Information about the AWIA Small Systems Certificate e-training can be found at the Small Systems webpage. To find this page using the AWWA navigation bar, hover over ‘Professional Development’ and select ‘Small Systems’. Lots of great small system training and resources can be found here!

  2. From this page, scroll down to ‘Safe Drinking Water Act Compliance Training’ heading. Select the tab ‘AWIA Small Systems Certificate Program’. This tab includes the redemption code ‘SMSYS20’ that will be required in the following steps to provide account access to the courses.

    Screen Scot of the Certificate Program Tab

  3. Now make sure you’re logged into the AWWA site and select your name in the top, right-hand corner of the webpage. If your name does not appear in the top navigation then you are not logged in.
  4. A page called ‘My Account’ should be loaded. Now select ‘My Courses’ in the left-hand menu. This will bring you to the AWWA eLearning platform. You might want to bookmark this link for easy course access in the future!

    Screen Scot of the My Courses Link

  5. In this page under 'Small System Course Access', enter the code ‘SMSYS20’ and select Redeem.
  6. Now all free courses available to small systems will be placed in your enrollments. A temporary menu will pop up where you can look through these courses.
    If you close this menu you will be returned to the eLearning home page. By scrolling down you can find the same small system enrollments. These enrollments include the individual courses that make up each small system certificate program. Since this list is not sorted by certificate program, you’ll want to search for each course by the names listed at the beginning of this blog. Start with EL272 and work toward EL275.

Returning to the Course:

  1. Sign in to the AWWA site with your existing account by selecting ‘Login’ in the top, right-hand corner of any AWWA webpage. The username is your email.
  2. Once logged in, select your name in the top, right-hand corner of the page where it used to say Login.
  3. A webpage called ‘My Account’ should be loaded. Now select ‘My Courses’ in the left-hand menu. This will bring you to the AWWA eLearning platform. You might want to bookmark this link for quicker access next time.
  4. Scroll down on the e-learning homepage to access your courses.

We recommend systems check out both the EPA tools as well as the new e-training to decide what worksheets and strategies are best for your utility. Remember that RCAP’s technical assistance providers are available throughout the country to help you achieve AWIA compliance, work through these courses, and even facilitate tabletop exercises for emergency preparedness. For a deeper understanding of AWIA compliance and these small system resources, operators can view the June 10, 2020 webinar recording: Small Systems Guidance for America’s Water Infrastructure Act of 2018.

Resources to Complete Your Risk & Resilience Assessment and Emergency Response Plan

Resources to Complete Your Risk & Resilience Assessment and Emergency Response Plan

Drinking water utilities should be aware of the risk and resilience assessment (RRA) and emergency response plan (ERP) requirements mandated by section 2013 of the America’s Water and Infrastructure Act (AWIA) of 2018. Under section 2013, community water systems (CWS) serving populations of 3,300 people or more are required to perform a risk assessment using the results to develop or update their ERP. The due date to certify the completion of these requirements is dependent on the population served by the system. If a CWS provides water to a consecutive system, they must include the population of the consecutive system in the total population served. 

Table1

*After submitting the RRA, the ERP must be submitted and certified within six months. Community water systems will be required to review and revise, as necessary, their RRA and ERP every five years after the initial certification dates. 

These new AWIA requirements amend section 1433 of the Safe Drinking Water Act (SDWA), originally created from the Bioterrorism Act of 2002. The Act focused on incidents of terrorism and required CWS’s serving more than 3,300 people to conduct a vulnerability assessment (VA) and develop an ERP. The new AWIA requirements place an emphasis on the risks of malevolent acts, natural disasters, and cybersecurity. Since the vulnerability assessments from the Bioterrorism Act are now more than 10 years old, AWIA approved the destruction of these assessments. Utilities that want their VA returned instead can submit a request letter to the EPA before the due date of their risk assessment.

To assist in meeting the new requirements, the EPA has developed several resources designed specifically for AWIA. Resources and tools are uploaded on this EPA web page as they become available. The risk and resilience assessment is the first requirement due under section 2013 and necessary to develop your ERP. The assessment must include six criteria. Following the assessment, the ERP must include four criteria in addition to any state requirements. In this blog we will provide information about these AWIA resources in addition to other documents that can be useful to complete your RRA and ERP. 

EPA's AWIA Resources:

Resiliency and Risk Assessment:

Emergency Response Plans:

Other Helpful Resources to Get Started:

Resiliency and Risk Assessment:

Emergency Response Plans:

To certify the completion of your RRA or ERP, the EPA has developed guidelines for certification submittals via their secure online portal, email, or mail. If your system needs any additional help to meet these requirements, the EPA will be hosting in-person and online training sessions for each region. If these document suggestions don’t meet your system needs, check out our document library to find a variety of resources on risk assessment and emergency response.