In 2020, we partnered with the Illinois Section AWWA to deliver two social media webinars. Both were recorded. ( See the advanced-level webinar. ) The 101 webinar debunks some of the top social media myths and help public water systems understand the importance of maintaining an active presence. The most popular platforms will be introduced, along with content examples, etiquette and expectations, and best practices for starting (or expanding) your social media activity. The recording is available for free with registration and is pre-approved in Illinois for 1 training credit hour for operators and engineers.