Featured Video: Serious Play November 17, 2017 By Cassia Smith Public Education customer interactions, pr, public education, public relations, surface water planning, surface water remediation, environmental remediation, featured videos, surface water protection 0 If you have kids, you might be very familiar with the shapes and structures that can be built out of Lego blocks. Even if you don't have kids, you might be about to get a healthy dose of kids' building supplies over the holidays, as parents try to keep their kids out from underfoot. But did you know those building supplies could be used to explain complex concepts to your customers? In this video, a conservation nonprofit demonstrates how they used colored building blocks to explain possible remediation strategies for polluted sediment in the Lower Duwamish Waterway in Seattle. Even if you're not facing this specific situation, look for ideas on how simple toys like these can be used to explain complex concepts to your board, city council, or customers. After all, everyone loves to play, don't they? For more on communicating complex concepts to people without expertise, check out our past blog entry on Communicating Science. And if you've found a particularly effective strategy for communicating difficult water utility concepts to your board or community members, let us know! Comments are closed.